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What is Monitera?

We monitor social media and various online platforms, analyzing the data we collect to protect you from potential risks. Our evaluations look not just at digital content, but also take into account your unique needs. Monitera collaborates with businesses and organizations that aim to make their mark on social media. Our diverse clientele includes well-known Turkish brands, digital agencies, PR and advertising companies, research institutions, and call centers. By utilizing insights gained from these collaborations, we engage in comprehensive online media surveillance and reporting, while also contributing to the development of brand strategies through the introduction of innovative products that meet future demands. We aid you in formulating impactful digital communication strategies by examining your brand's online reputation. Furthermore, we quickly identify data that suggests a potential crisis for your brand and provide thorough analyses of the situation and its potential spread. Our dedication ensures that you remain proactive in managing your online image, allowing you to navigate the digital landscape with confidence and foresight. In an ever-evolving digital world, staying ahead is not just an advantage; it’s essential for your brand's success.

What is Khoros?

Khoros facilitates effortless engagement with your customers from the moment of the first offer right through to the final sale and even after. You can connect with your audience on their preferred platforms, such as messaging, chat, social media, email, SMS, and within both external and your own branded communities, ensuring that you stay linked at all times. Our AI-enhanced platform acts as a trusted partner during both your high-achieving moments and tough challenges. With Khoros, you gain access to enterprise-grade workflows that are tailored to handle complex deployments, support high traffic demands, and meet the security and brand protection needs of leading global brands, all backed by an award-winning service team committed to your achievements. We strive to be more than merely a technology provider; Khoros delivers outstanding services, expert coaching, and a wealth of industry insights, establishing us as the perfect collaborator for your ongoing growth and success. By working together, we can cultivate lasting relationships and encourage significant engagement with your customers, ultimately leading to a more robust and loyal customer base. Our commitment to innovation ensures that we continuously adapt to meet the ever-evolving needs of your business.

Media

Media

Integrations Supported

Acquia DAM (Widen)
BL.INK
Beckon
Bitly
Brandwatch
Common Room
Domo
Facebook
Google Analytics
KaseSync
Khoros CX Insights
Khoros Community
NetBase Quid
Salesforce
SearchUnify
Tableau
Welcome Software
X (Twitter)
YouTube

Integrations Supported

Acquia DAM (Widen)
BL.INK
Beckon
Bitly
Brandwatch
Common Room
Domo
Facebook
Google Analytics
KaseSync
Khoros CX Insights
Khoros Community
NetBase Quid
Salesforce
SearchUnify
Tableau
Welcome Software
X (Twitter)
YouTube

API Availability

Has API

API Availability

Has API

Pricing Information

$50 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Monitera

Date Founded

2009

Company Location

Turkey

Company Website

www.monitera.com

Company Facts

Organization Name

Khoros

Date Founded

2008

Company Location

United States

Company Website

khoros.com

Categories and Features

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Categories and Features

Audience Intelligence

AI / Machine Learning
Audience Segmentation
Competitive Intelligence
Content Tracking
Data Visualization
Data-Driven Insights
Filters / Search
Image Recognition
Sentiment Analysis
Social Listening
Social Media Analytics
Trend Tracking

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

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