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What is Mosaic?

Mosaic is a cutting-edge, AI-driven platform designed specifically for deal modeling, serving private equity firms, investment banks, and transaction teams by streamlining and standardizing their financial analysis workflows. By departing from traditional spreadsheet techniques, it employs a systematic and rules-based method to rapidly generate precise deal calculations, allowing users to convert basic deal documents like CIMs and financial statements into detailed LBO and operating models in mere minutes. This platform emphasizes efficiency, accuracy, insight, and clarity, enabling teams to reduce the time spent on linking formulas and instead focus on evaluating investment opportunities and making well-informed choices. Its powerful modeling engine ensures reliability by eliminating common spreadsheet issues such as broken links or missed calculations, while offering full traceability of assumptions and outcomes. Moreover, this forward-thinking solution enhances teamwork among members, ensuring that all participants remain aligned and knowledgeable during the financial analysis process. Ultimately, Mosaic not only simplifies deal modeling but also empowers teams to make quicker and more strategic financial decisions.

What is Mosaic?

Mosaic enables digital interactions across multiple platforms, whether they are operated by our experts or used independently by clients. Once implemented, it provides universal access to its features. With Mosaic, your customers can effortlessly automate their interactions with your brand through sophisticated virtual assistants. Our robust enterprise capabilities are built on extensive industry expertise, serving businesses of all sizes and across various sectors. Regardless of whether communication is inbound or outbound—via voice, text, social media, or email—our cloud-based solution guarantees quick and easy activation, allowing for a rapid start. Mosaic designs personalized and smooth experiences for your clients whenever they contact you, similar to having your most skilled employee involved in every interaction to handle questions and facilitate transactions. We provide lifecycle managed services using a collaborative and pragmatic approach to ensure Mosaic is delivered effectively. Our dedicated Intrado Success Coaches are instrumental in keeping the software updated with the latest features and controls, while also integrating industry best practices to optimize performance and enhance user satisfaction. This comprehensive assistance not only reinforces the quality of customer engagement provided by Mosaic but also ensures that clients receive continuous support and improvements over time. Ultimately, our commitment to excellence is reflected in every interaction facilitated by Mosaic.

Media

Media

Integrations Supported

Cisco ACI
Eckoh
FactSet
HoneyHive
Microsoft 365
Microsoft Entra ID
Microsoft Excel
Okta
OneLogin
OpenAI
S&P Essential Climate Analytics
UltraDNS

Integrations Supported

Cisco ACI
Eckoh
FactSet
HoneyHive
Microsoft 365
Microsoft Entra ID
Microsoft Excel
Okta
OneLogin
OpenAI
S&P Essential Climate Analytics
UltraDNS

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Mosaic

Company Location

United States

Company Website

www.mosaic.pe/

Company Facts

Organization Name

Intrado

Company Location

United States

Company Website

www.intrado.com/en/enterprise-collaboration/customer-experience-services

Categories and Features

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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