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What is Moso Mortgage Software?

Moso provides Brokers and Loan Originators with customized websites, online application tools, rate alerts, a borrower portal, a CRM system, and a cloud-based document management service, all at an attractive price point. With a dedicated website, Brokers can effortlessly connect with clients and attract new leads. In just a few minutes, borrowers can fill out online applications and submit necessary documents directly to Brokers. They also receive accounts that allow them to modify their applications, upload additional documents, and stay in touch with Brokers throughout the loan journey. Brokers can enhance client interaction by creating tailored mailing lists and sending targeted emails for special occasions such as birthdays, holidays, and loan anniversaries. Additionally, both borrowers and Mortgage Loan Originators can set up alerts to receive scheduled or immediate notifications about their applications. The cloud-based document management system simplifies the online tracking, organization, and storage of crucial documents. Moreover, both borrowers and MLOs can access real-time, customized quotes featuring competitive rates from top lenders, ensuring they secure the most advantageous deals. This extensive set of tools not only simplifies the lending process but also significantly boosts customer satisfaction and loyalty, making it easier for Brokers to retain clients in a competitive market. Overall, Moso's offerings create a seamless experience for all parties involved in the lending process.

What is Fundamento?

Fundamento acts as an AI-driven voice automation platform designed for lenders who seek to improve engagement with borrowers throughout the entire loan process. The platform utilizes AI voice agents that are adept at handling complex customer conversations while maintaining compliance and providing high-quality service at scale. By centralizing interactions from both voice calls and chat sessions, it creates a unified perspective on customer experiences, enabling the identification of friction points that could hinder performance. Moreover, Fundamento leverages predictive analytics to detect early warning signs, such as potential payment issues or refinancing intentions, allowing lenders to take proactive steps that can increase repayment rates and enhance portfolio health. It also preserves context throughout different stages of the loan lifecycle, so borrowers do not have to repeat their information and can enjoy seamless, individualized interactions that improve resolution rates and overall customer happiness. This forward-thinking strategy not only simplifies communication but also fortifies the connection between lenders and borrowers, resulting in a more effective lending process. By fostering a more responsive and personalized approach, Fundamento ultimately enhances the overall experience for both parties involved in the lending transaction.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Moso Software

Date Founded

2016

Company Location

United States

Company Website

www.moso.com

Company Facts

Organization Name

Fundamento

Date Founded

2020

Company Location

United States

Company Website

fundamento.ai/

Categories and Features

Mortgage and Loans

Amortization Schedule
Client Database
Closing Documents
Commercial Mortgages
Contact Management
Credit Reporting
Customer Statements
Document Management
Electronic Applications
Government Loans
Loan Origination
Loan Servicing
Pipeline Management
Pre-Qualification
Refinance Management
Residential Mortgages

Categories and Features

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