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What is Mr Wolf?

Mr. Wolf is an innovative platform that streamlines e-Service Desk operations, facilitating the effective management of various incidents, tasks, and tickets. This solution is specifically crafted for teams that rely on tools such as JIRA, BMC Remedy, ServiceNow, and HP Enterprise. The first phase of the process involves sorting tasks into appropriate categories, which is achieved through an automated machine learning component. After classification, tasks that are chosen for automation are carried out in accordance with established protocols. These protocols are developed in Python, promoting easy implementation and quick integration with a variety of external systems and services. With over ten years of experience in solution integration, we can effectively connect with your ERP, CRM, Contact Center, E-Commerce platforms, and additional systems. Our deep integration expertise serves as the backbone of our solution, enabling us to function swiftly, efficiently, and securely, which ensures a seamless workflow for your entire team. By utilizing our platform, organizations can greatly improve their operational productivity, leading to better service delivery and enhanced customer satisfaction. Ultimately, Mr. Wolf empowers businesses to adapt to changing demands with agility and confidence.

What is ByteScout BarCode Reader SDK?

Elevate your applications by seamlessly adding barcode scanning features that support multiple formats such as PDF, JPG, PNG, and TIFF images in only a few minutes. The Barcode Reader is pre-installed on the Elo Tablet, specifically designed for point-of-sale systems by Elo Touch, enabling users to easily scan QR Codes with the integrated webcam. By leveraging the Barcode Reader SDK alongside the Barcode Generator SDK, you can implement a cohesive identification system for your documents, encoding essential information through barcodes like QR Codes and Datamatrix, which can represent labels, classifications, or distinct identifiers for each item. With the Barcode Reader SDK, you can swiftly interpret these barcodes within your application, facilitating the management of extensive volumes of scanned documents and significantly improving the overall efficiency of your workflow. Furthermore, the Barcode Reader enhances automatic inventory management by monitoring equipment through barcode labels affixed to the hardware. Your application gains the ability to decode barcodes from both static image files and live camera feeds, providing versatility in scanning methods. This functionality not only optimizes operational procedures but also significantly boosts accuracy in data management, ultimately leading to a more reliable and efficient system for users. By integrating these capabilities, businesses can ensure that their processes remain agile and responsive to changing demands.

Media

Media

Integrations Supported

Jira
Jira Service Management
Jira Work Management
ServiceNow

Integrations Supported

Jira
Jira Service Management
Jira Work Management
ServiceNow

API Availability

Has API

API Availability

Has API

Pricing Information

$7800 per year
Free Trial Offered?
Free Version

Pricing Information

$9.99 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

BlueSoft

Date Founded

2017

Company Location

Poland

Company Website

bluesoft.com/product/mr-wolf/

Company Facts

Organization Name

ByteScout

Date Founded

2006

Company Location

United States

Company Website

www.bytescout.com

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Categories and Features

Barcoding

Barcode Generation
Barcode Scanning
Custom Labels
Inventory Management
Label Templates
RFID
Receiving Labels
Serial Number Tracking
Shipping Labels

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