What is Mr Wolf?
Mr. Wolf is an innovative platform that streamlines e-Service Desk operations, facilitating the effective management of various incidents, tasks, and tickets. This solution is specifically crafted for teams that rely on tools such as JIRA, BMC Remedy, ServiceNow, and HP Enterprise. The first phase of the process involves sorting tasks into appropriate categories, which is achieved through an automated machine learning component. After classification, tasks that are chosen for automation are carried out in accordance with established protocols. These protocols are developed in Python, promoting easy implementation and quick integration with a variety of external systems and services. With over ten years of experience in solution integration, we can effectively connect with your ERP, CRM, Contact Center, E-Commerce platforms, and additional systems. Our deep integration expertise serves as the backbone of our solution, enabling us to function swiftly, efficiently, and securely, which ensures a seamless workflow for your entire team. By utilizing our platform, organizations can greatly improve their operational productivity, leading to better service delivery and enhanced customer satisfaction. Ultimately, Mr. Wolf empowers businesses to adapt to changing demands with agility and confidence.
Pricing
Price Starts At:
$7800 per year
Integrations
Similar Software to Mr Wolf
QA Wolf empowers engineering teams to achieve an impressive 80% automated test coverage for end-to-end processes within a mere four months.
Here’s what you can expect to receive, regardless of whether you need 100 tests or 100,000:
• Achieve automated end-to-end testing for 80% of user flows in just four months, with tests crafted using Playwright, an open-source tool ensuring you have full ownership of your code without vendor lock-in.
• A comprehensive test matrix and outline structured within the AAA framework.
• The capability to conduct unlimited parallel testing across any environment you prefer.
• Infrastructure for 100% parallel-run tests, which is hosted and maintained by us.
• Ongoing support for flaky and broken tests within a 24-hour window.
• Assurance of 100% reliable results with absolutely no flaky tests.
• Human-verified bug reports delivered through your preferred messaging app.
• Seamless CI/CD integration with your deployment pipelines and issue trackers.
• Round-the-clock access to dedicated QA Engineers at QA Wolf to assist with any inquiries or issues.
With this robust support system in place, teams can confidently scale their testing efforts while improving overall software quality.
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Company Facts
Company Name:
BlueSoft
Date Founded:
2017
Company Location:
Poland
Company Website:
bluesoft.com/product/mr-wolf/
Product Details
Deployment
SaaS
Training Options
Documentation Hub
Online Training
On-Site Training
Support
Standard Support
Web-Based Support
Product Details
Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English
Mr Wolf Categories and Features
Customer Service Software
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
