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What is Tempo Power BI Connector for ServiceNow?

The ServiceNow Power BI Connector provides a user-friendly, no-code method to effortlessly transfer data from ServiceNow to Microsoft Power BI, enhancing reporting and analytics functionality. With this tool, users can easily import various types of data, such as incidents and requests, along with multiple ServiceNow tables, taking advantage of pre-built dashboard templates for a swift setup process. It offers the capability to select specific data, schedule automatic refreshes to keep reports current, and link ServiceNow data with other enterprise systems within the same BI environment. Accessible through the ServiceNow Store, it streamlines the integration by removing the need for coding or middleware, while also respecting ServiceNow's defined roles and permissions. Moreover, the Power BI Connector is included in Tempo's range of BI connectors as part of its Strategic Portfolio Management (SPM) solutions, which also feature integrations with tools like Jira and monday.com, showcasing its flexibility and effectiveness across various project management applications. This versatility makes it a valuable asset for organizations aiming to enhance their data-driven decision-making processes.

What is Mr Wolf?

Mr. Wolf is an innovative platform that streamlines e-Service Desk operations, facilitating the effective management of various incidents, tasks, and tickets. This solution is specifically crafted for teams that rely on tools such as JIRA, BMC Remedy, ServiceNow, and HP Enterprise. The first phase of the process involves sorting tasks into appropriate categories, which is achieved through an automated machine learning component. After classification, tasks that are chosen for automation are carried out in accordance with established protocols. These protocols are developed in Python, promoting easy implementation and quick integration with a variety of external systems and services. With over ten years of experience in solution integration, we can effectively connect with your ERP, CRM, Contact Center, E-Commerce platforms, and additional systems. Our deep integration expertise serves as the backbone of our solution, enabling us to function swiftly, efficiently, and securely, which ensures a seamless workflow for your entire team. By utilizing our platform, organizations can greatly improve their operational productivity, leading to better service delivery and enhanced customer satisfaction. Ultimately, Mr. Wolf empowers businesses to adapt to changing demands with agility and confidence.

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Integrations Supported

ServiceNow
Jira
Jira Service Management
Jira Work Management
Microsoft Power BI

Integrations Supported

ServiceNow
Jira
Jira Service Management
Jira Work Management
Microsoft Power BI

API Availability

Has API

API Availability

Has API

Pricing Information

$10/month/user
Free Trial Offered?
Free Version

Pricing Information

$7800 per year
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tempo Software

Date Founded

2009

Company Location

Iceland

Company Website

www.tempo.io/products/power-bi-connector-for-servicenow

Company Facts

Organization Name

BlueSoft

Date Founded

2017

Company Location

Poland

Company Website

bluesoft.com/product/mr-wolf/

Categories and Features

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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