What is OpenText Knowledge Discovery?
OpenText Knowledge Discovery is an AI-powered knowledge management and content intelligence platform for extracting insights from unstructured information across enterprise repositories. It enables organizations to search, categorize, visualize, review, classify, and enrich documents and rich media regardless of where the information is stored. The platform supports more than 160 repository and application connectors, helping organizations access information distributed across numerous business systems. It can process more than 2,300 content types to extract information from a wide variety of enterprise files and media. AI-driven analytics provide capabilities including entity extraction, semantic analysis, natural language querying, content classification, sensitive data detection, speech recognition, and identification of people and objects. OpenText Knowledge Discovery enriches metadata with labels, classifications, categories, and other contextual information that can make existing content more useful within business processes. Metadata enrichment can also support GenAI initiatives by helping organizations identify, organize, and protect documents, video, audio, and other information assets before they are used by AI systems. Knowledge discovery capabilities can support investigations by making scattered enterprise information more visible, searchable, and understandable. Organizations can also apply the platform to risk management, compliance, intelligent processes, enterprise search, and AI-readiness initiatives. Integrations include Microsoft SharePoint, Teams, Exchange and OneDrive, Google Drive and other Google services, Amazon S3, Salesforce, ServiceNow, Slack, Jira, Webex, Box, Dropbox, Hadoop, Confluence, and additional repositories.