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What is OpenText Knowledge Discovery?

OpenText Knowledge Discovery is an AI-powered knowledge management and content intelligence platform for extracting insights from unstructured information across enterprise repositories. It enables organizations to search, categorize, visualize, review, classify, and enrich documents and rich media regardless of where the information is stored. The platform supports more than 160 repository and application connectors, helping organizations access information distributed across numerous business systems. It can process more than 2,300 content types to extract information from a wide variety of enterprise files and media. AI-driven analytics provide capabilities including entity extraction, semantic analysis, natural language querying, content classification, sensitive data detection, speech recognition, and identification of people and objects. OpenText Knowledge Discovery enriches metadata with labels, classifications, categories, and other contextual information that can make existing content more useful within business processes. Metadata enrichment can also support GenAI initiatives by helping organizations identify, organize, and protect documents, video, audio, and other information assets before they are used by AI systems. Knowledge discovery capabilities can support investigations by making scattered enterprise information more visible, searchable, and understandable. Organizations can also apply the platform to risk management, compliance, intelligent processes, enterprise search, and AI-readiness initiatives. Integrations include Microsoft SharePoint, Teams, Exchange and OneDrive, Google Drive and other Google services, Amazon S3, Salesforce, ServiceNow, Slack, Jira, Webex, Box, Dropbox, Hadoop, Confluence, and additional repositories.

What is Glean?

Glean is a comprehensive enterprise AI and workplace intelligence platform that enables organizations to connect, understand, and act on knowledge distributed across their technology ecosystem. The platform integrates with enterprise applications, collaboration tools, document repositories, customer systems, and business software to create a unified layer of organizational context. Through AI-powered enterprise search, assistants, deep research capabilities, content generation tools, and autonomous agents, Glean helps employees find answers, complete tasks, and make decisions faster. Its System of Context technology combines company knowledge, business processes, conversations, meetings, and permissions to deliver highly relevant and trustworthy responses. Glean includes AI agent orchestration, agent development tools, workflow automation, and an extensive library of connectors that allow organizations to automate complex business processes. The platform supports multiple large language models through a centralized Model Hub, providing flexibility while optimizing performance and cost. Security and governance are built into the platform with permission-aware access controls, comprehensive observability, compliance support, and enterprise-grade data protection. Organizations can use Glean to improve productivity, accelerate onboarding, reduce support workloads, and enable AI-driven workflows across the enterprise. The platform serves a wide variety of functions, including enterprise search, knowledge management, content creation, research, workflow automation, and AI-powered decision support. Glean is trusted by global enterprises to scale AI adoption while maintaining governance and operational control. By transforming scattered information into actionable intelligence, Glean helps organizations work smarter, move faster, and realize greater value from their enterprise data.

Media

Media

Integrations Supported

Microsoft Azure
Microsoft SharePoint
Microsoft Teams

Integrations Supported

AccessOwl
Axis LMS
Confluence
Databricks Genie One
DevArmor
GitHub
Gmail
Google Drive
Jira
Langflow
Opsin
QuickBooks Online
Salesforce
Singulr
Slack
Zendesk
tldraw

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

OpenText

Date Founded

1991

Company Location

Canada

Company Website

www.opentext.com/products/knowledge-discovery

Company Facts

Organization Name

Glean Technologies

Date Founded

2019

Company Location

United States

Company Website

www.glean.com

Categories and Features

Enterprise Search

Not specified

Categories and Features

AI Agent Builders

Not specified

AI Agents

Not specified

AI Customer Service

Not specified

AI Productivity

Not specified

AI Tools

Not specified

Enterprise Search

Not specified

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