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What is Mr Wolf?

Mr. Wolf is an innovative platform that streamlines e-Service Desk operations, facilitating the effective management of various incidents, tasks, and tickets. This solution is specifically crafted for teams that rely on tools such as JIRA, BMC Remedy, ServiceNow, and HP Enterprise. The first phase of the process involves sorting tasks into appropriate categories, which is achieved through an automated machine learning component. After classification, tasks that are chosen for automation are carried out in accordance with established protocols. These protocols are developed in Python, promoting easy implementation and quick integration with a variety of external systems and services. With over ten years of experience in solution integration, we can effectively connect with your ERP, CRM, Contact Center, E-Commerce platforms, and additional systems. Our deep integration expertise serves as the backbone of our solution, enabling us to function swiftly, efficiently, and securely, which ensures a seamless workflow for your entire team. By utilizing our platform, organizations can greatly improve their operational productivity, leading to better service delivery and enhanced customer satisfaction. Ultimately, Mr. Wolf empowers businesses to adapt to changing demands with agility and confidence.

What is Classified Billing?

This invoicing platform serves as a comprehensive solution tailored for freelancers and small enterprises. It enhances the billing process through a variety of features, including: Management of multiple workspaces: Oversee several organizations under one account. Unlimited scaling: Generate as many invoices, service items, and customer profiles as needed. Custom SMTP integration: Dispatch invoices from your own email domain for a personalized touch. White-Labeling capabilities: Tailor the platform's appearance to align with your brand identity. Seamless integration with Stripe and PayPal: Provide clients with hassle-free online payment methods. Collaboration tools for teams: Invite team members to improve workflow efficiency. Classified Billing not only simplifies invoicing but also presents a professional image, allowing you to focus more on business expansion. Designed with the aim of easing financial management, our platform fosters stronger client relationships and enhances trust. With its user-friendly interface, it empowers users to manage their finances effectively and grow their businesses.

Media

Media

Integrations Supported

Jira
Jira Service Management
Jira Work Management
PayPal
ServiceNow
Stripe

Integrations Supported

Jira
Jira Service Management
Jira Work Management
PayPal
ServiceNow
Stripe

API Availability

Has API

API Availability

Has API

Pricing Information

$7800 per year
Free Trial Offered?
Free Version

Pricing Information

$9
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

BlueSoft

Date Founded

2017

Company Location

Poland

Company Website

bluesoft.com/product/mr-wolf/

Company Facts

Organization Name

Classified Billing

Date Founded

2023

Company Location

United States

Company Website

classifiedbilling.com

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Categories and Features

Billing and Invoicing

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

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