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What is Mr Wolf?

Mr. Wolf is an innovative platform that streamlines e-Service Desk operations, facilitating the effective management of various incidents, tasks, and tickets. This solution is specifically crafted for teams that rely on tools such as JIRA, BMC Remedy, ServiceNow, and HP Enterprise. The first phase of the process involves sorting tasks into appropriate categories, which is achieved through an automated machine learning component. After classification, tasks that are chosen for automation are carried out in accordance with established protocols. These protocols are developed in Python, promoting easy implementation and quick integration with a variety of external systems and services. With over ten years of experience in solution integration, we can effectively connect with your ERP, CRM, Contact Center, E-Commerce platforms, and additional systems. Our deep integration expertise serves as the backbone of our solution, enabling us to function swiftly, efficiently, and securely, which ensures a seamless workflow for your entire team. By utilizing our platform, organizations can greatly improve their operational productivity, leading to better service delivery and enhanced customer satisfaction. Ultimately, Mr. Wolf empowers businesses to adapt to changing demands with agility and confidence.

What is Forcepoint Data Classification?

Forcepoint Data Classification employs cutting-edge Machine Learning (ML) and Artificial Intelligence (AI) technologies to significantly increase the accuracy of classifying unstructured data, which results in enhanced productivity for your team, a reduction in false alerts, and improved measures for data loss prevention. By leveraging insights powered by AI, this method transforms the data classification landscape, facilitating accurate and efficient categorization of vast amounts of data. Covering the widest array of data types in the industry, it not only boosts operational efficiency but also streamlines compliance processes, while offering exceptional protection for valuable organizational data. This innovative solution accelerates the classification process, leading to fewer false positives, thus enabling teams to dedicate more attention to actual data security threats. Forcepoint empowers organizations to discover, classify, monitor, and protect their data through an extensive range of data security tools. Additionally, it provides a comprehensive view of unstructured data across the organization, ensuring that no crucial information slips through the cracks. Ultimately, this capability enables businesses to react promptly and effectively to challenges in data management, reinforcing their overall security posture. In doing so, organizations can confidently navigate the complexities of data governance in a rapidly evolving digital landscape.

Media

Media

Integrations Supported

Jira
Jira Service Management
Jira Work Management
Kriptos
ServiceNow

Integrations Supported

Jira
Jira Service Management
Jira Work Management
Kriptos
ServiceNow

API Availability

Has API

API Availability

Has API

Pricing Information

$7800 per year
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

BlueSoft

Date Founded

2017

Company Location

Poland

Company Website

bluesoft.com/product/mr-wolf/

Company Facts

Organization Name

Forcepoint

Company Location

United States

Company Website

www.forcepoint.com/product/forcepoint-data-classification

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Categories and Features

Data Discovery

Contextual Search
Data Classification
Data Matching
False Positives Reduction
Self Service Data Preparation
Sensitive Data Identification
Visual Analytics

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