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What is Mr Wolf?

Mr. Wolf is an innovative platform that streamlines e-Service Desk operations, facilitating the effective management of various incidents, tasks, and tickets. This solution is specifically crafted for teams that rely on tools such as JIRA, BMC Remedy, ServiceNow, and HP Enterprise. The first phase of the process involves sorting tasks into appropriate categories, which is achieved through an automated machine learning component. After classification, tasks that are chosen for automation are carried out in accordance with established protocols. These protocols are developed in Python, promoting easy implementation and quick integration with a variety of external systems and services. With over ten years of experience in solution integration, we can effectively connect with your ERP, CRM, Contact Center, E-Commerce platforms, and additional systems. Our deep integration expertise serves as the backbone of our solution, enabling us to function swiftly, efficiently, and securely, which ensures a seamless workflow for your entire team. By utilizing our platform, organizations can greatly improve their operational productivity, leading to better service delivery and enhanced customer satisfaction. Ultimately, Mr. Wolf empowers businesses to adapt to changing demands with agility and confidence.

What is IBM DevOps Deploy?

IBM DevOps Deploy, formerly known as IBM UrbanCode Deploy, serves as an application-release platform that facilitates the continuous delivery of software across diverse environments by merging deployment automation with a wealth of visibility, traceability, and auditing capabilities. It improves the rate at which software releases occur by implementing automated and repeatable deployment procedures that cover development, testing, and production stages. The platform effectively simplifies the deployment of multichannel applications, ensuring that consistency and repeatability are maintained across both on-premises and cloud-based settings. By leveraging a centralized server, organizations have the ability to manage thousands of endpoints distributed across various clouds, data centers, or mainframes with ease. Additionally, the platform enhances robustness and streamlines process design through established integrations with a broad spectrum of tools and technologies, including Jira, Jenkins, Kubernetes, Microsoft, ServiceNow, and WebSphere, thereby promoting a more agile development ecosystem. This all-encompassing approach not only speeds up delivery but also significantly boosts overall operational efficiency while enabling teams to respond swiftly to changing market demands.

Media

Media

Integrations Supported

Jira
ServiceNow
Ansible
Apprenda
Box
Chef
Cloud Foundry
ConnectALL
DBmaestro
Digital.ai Release
Eggplant
Enov8
GitHub
Gradle
Hadoop
IBM Cloudant
IBM Cognos Analytics
IBM Rational ClearCase
IBM WebSphere Application Server
OpenText ALM Quality Center

Integrations Supported

Jira
ServiceNow
Ansible
Apprenda
Box
Chef
Cloud Foundry
ConnectALL
DBmaestro
Digital.ai Release
Eggplant
Enov8
GitHub
Gradle
Hadoop
IBM Cloudant
IBM Cognos Analytics
IBM Rational ClearCase
IBM WebSphere Application Server
OpenText ALM Quality Center

API Availability

Has API

API Availability

Has API

Pricing Information

$7800 per year
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

BlueSoft

Date Founded

2017

Company Location

Poland

Company Website

bluesoft.com/product/mr-wolf/

Company Facts

Organization Name

IBM

Date Founded

1911

Company Location

United States

Company Website

www.ibm.com/products/devops-deploy

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Categories and Features

Continuous Delivery

Application Lifecycle Management
Application Release Automation
Build Automation
Build Log
Change Management
Configuration Management
Continuous Deployment
Continuous Integration
Feature Toggles / Feature Flags
Quality Management
Testing Management

Continuous Integration

Build Log
Change Management
Configuration Management
Continuous Delivery
Continuous Deployment
Debugging
Permission Management
Quality Assurance Management
Testing Management

DevOps

Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports

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