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What is MultiBilling?

MultiBilling is an all-encompassing platform that facilitates utility billing and customer information management specifically for municipalities, utilities, property managers, and service bureaus. It supports a variety of functions including account administration, service setup, billing workflows, and customer service initiatives, in addition to features for meter reading and enhancing online customer interaction. This adaptable platform is designed to handle utility billing for different service types while ensuring smooth integration with existing systems such as enterprise resource planning, geographic information systems, property management applications, and metering technologies. Employees gain from a consolidated interface, while residents and account holders enjoy easy access to online self-service options for numerous billing activities. Offered as a cloud-based software solution, MultiBilling also boasts mobile capabilities that enhance field meter-reading efficiency. This platform plays a crucial role for organizations managing recurring utility charges and the related tasks of customer accounts, consumption monitoring, billing, and payment processing. Moreover, the robust functionality of MultiBilling not only streamlines operations but also significantly boosts customer satisfaction for utility service providers, making it an indispensable tool in the industry. With its focus on user experience and operational efficiency, MultiBilling sets a new standard in utility management solutions.

What is Avitar Utility Billing?

Our specialized Water and Sewer Utility Billing system is designed to help municipalities effectively manage account information, usage metrics, and billing records for their water and sewer services. Fully integrated with our Assessing and Tax Collection systems, this Utility Billing solution allows for quick and easy access to water and sewer data for local government users. We invite you to explore the diverse features and benefits we provide, and feel free to reach out to schedule a demonstration. Operating as a multi-user, client/server Windows application, it is built on the Microsoft SQL Server/SQL Express database framework, ensuring high-level integrated security and customizable access permissions for various users. Users can easily retrieve information by searching using map and lot numbers, owner names, addresses, or meter/account numbers. The system boasts an intuitive tabbed interface that facilitates rapid information retrieval and includes user-friendly point-and-click editing with attribute dropdown menus. In addition, it has capabilities for tax calculation, generating commitment reports, and printing tax bills, which are essential for efficient municipal operations. With its comprehensive functionalities, the system is not just a tool but a crucial resource for municipalities aiming to optimize their water and sewer billing procedures, ultimately enhancing customer service and operational efficiency. Overall, our utility billing system empowers municipalities to meet their financial management needs effectively.

Media

Media

Integrations Supported

Integrations Supported

SQL Server

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

Windows

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

MuniBilling

Date Founded

2007

Company Location

United States

Company Website

www.multibilling.com

Company Facts

Organization Name

Avitar Associates of New England

Date Founded

1986

Company Location

United Kingdom

Company Website

avitarassociates.org/Software/Utility-Billing

Categories and Features

Utility Billing

Not specified

Categories and Features

Utility Billing

Account Management
Billing & Invoicing
Meter Management
Water

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