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What is MultiBilling?

MultiBilling is an all-encompassing platform that facilitates utility billing and customer information management specifically for municipalities, utilities, property managers, and service bureaus. It supports a variety of functions including account administration, service setup, billing workflows, and customer service initiatives, in addition to features for meter reading and enhancing online customer interaction. This adaptable platform is designed to handle utility billing for different service types while ensuring smooth integration with existing systems such as enterprise resource planning, geographic information systems, property management applications, and metering technologies. Employees gain from a consolidated interface, while residents and account holders enjoy easy access to online self-service options for numerous billing activities. Offered as a cloud-based software solution, MultiBilling also boasts mobile capabilities that enhance field meter-reading efficiency. This platform plays a crucial role for organizations managing recurring utility charges and the related tasks of customer accounts, consumption monitoring, billing, and payment processing. Moreover, the robust functionality of MultiBilling not only streamlines operations but also significantly boosts customer satisfaction for utility service providers, making it an indispensable tool in the industry. With its focus on user experience and operational efficiency, MultiBilling sets a new standard in utility management solutions.

What is Genea Submeter Billing?

Genea provides a cloud-driven, automated submeter billing solution that easily integrates with both networked and non-networked meters, making the reading and billing process for submeters much simpler. Say farewell to the old days of clipboards and spreadsheets, and eliminate the uncertainties associated with submetering once and for all. Our cutting-edge, mobile-first platform boosts the efficiency of submeter reading and billing by removing the manual practices that have historically caused errors. By substituting traditional record-keeping techniques, your property management team can allocate more time to essential tasks, ensuring exceptional service and accurate invoicing for residents. Genea’s modern strategy for submeter billing is specifically crafted to eliminate manual workflows and bring clarity to your current system. If you're curious about experiencing these advantages for yourself, our specialists can assess your existing submeter billing spreadsheets to uncover errors that may lead to incorrect charges for your tenants, ultimately facilitating enhanced accuracy in your billing methods. This proactive evaluation not only promotes significant gains in efficiency but also enhances tenant satisfaction, paving the way for a more streamlined management process overall. Embrace the future of submeter billing with Genea and transform the way you manage your properties.

Media

Media

Integrations Supported

Integrations Supported

Active Directory
Cisco Meraki
Cisco Webex
Genea Access Control
Google Workspace
Lane
MRI Software
Microsoft Entra ID
Microsoft Teams
Milestone Analytics
Okta
OneLogin
Proxyclick
Rhombus
Salient
Slack
Splash
VTS
YouCanBookMe

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Free
Free Version

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

MuniBilling

Date Founded

2007

Company Location

United States

Company Website

www.multibilling.com

Company Facts

Organization Name

Genea

Company Location

United States

Company Website

www.getgenea.com/products/submeter-billing/

Categories and Features

Utility Billing

Not specified

Categories and Features

Meter Data Management

Not specified

Utility Billing

Not specified

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