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What is MultiBilling?

MultiBilling is an all-encompassing platform that facilitates utility billing and customer information management specifically for municipalities, utilities, property managers, and service bureaus. It supports a variety of functions including account administration, service setup, billing workflows, and customer service initiatives, in addition to features for meter reading and enhancing online customer interaction. This adaptable platform is designed to handle utility billing for different service types while ensuring smooth integration with existing systems such as enterprise resource planning, geographic information systems, property management applications, and metering technologies. Employees gain from a consolidated interface, while residents and account holders enjoy easy access to online self-service options for numerous billing activities. Offered as a cloud-based software solution, MultiBilling also boasts mobile capabilities that enhance field meter-reading efficiency. This platform plays a crucial role for organizations managing recurring utility charges and the related tasks of customer accounts, consumption monitoring, billing, and payment processing. Moreover, the robust functionality of MultiBilling not only streamlines operations but also significantly boosts customer satisfaction for utility service providers, making it an indispensable tool in the industry. With its focus on user experience and operational efficiency, MultiBilling sets a new standard in utility management solutions.

What is Mainlink?

Mainlink provides a cloud-driven meter data management solution that acts as an all-encompassing SaaS offering for the extensive gathering, validation, and assessment of water and utility meter data. Managed and operated by Mainlink, this platform guarantees secure access via both web and mobile applications. It supports smart metering and is compatible with Advanced Metering Infrastructure (AMI) scenarios, enabling submetering service providers, Read-Bill-Collect (RBC) firms, and utility companies to automate their meter readings, maintain precise consumption records, and monitor the effectiveness of LoRaWAN networks, meter health, and leak detection. Users can seamlessly integrate meter data into billing platforms or other external systems through an API. Tailored for ultrasonic and smart meters, the platform features mobile applications designed for installers, property managers, and residents, simplifying the processes of meter installation, data verification, and leak detection, while ensuring transparency in consumption and reducing the need for manual labor and repetitive data checks. Furthermore, the intuitive features of the platform provide stakeholders with immediate access to real-time insights regarding their utility usage, fostering informed decision-making and efficient management of resources. This capability further enhances operational efficiency and customer satisfaction across the board.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

$0
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

MuniBilling

Date Founded

2007

Company Location

United States

Company Website

www.multibilling.com

Company Facts

Organization Name

Mainlink

Date Founded

2019

Company Location

Lithuania

Company Website

mainlink.net

Categories and Features

Utility Billing

Not specified

Categories and Features

Meter Data Management

Not specified

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