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What is My Country Mobile?

My Country Mobile provides affordable and user-friendly VoIP solutions that are truly exceptional. Experience a range of features with our 30-day, no-risk trial of the premium VoIP phone system. Our goal is to help families and friends maintain connections across distances by utilizing advanced technology and intelligence. We strive to enhance both personal and professional relationships with simplicity and effectiveness. With extensive knowledge and expertise, our team is dedicated to delivering top-notch results that surpass our clients' expectations. We are excited about the prospect of expanding our services and achieving further growth. With decades of experience in crafting technologies and solutions that enhance communication and sharing for businesses and individuals globally, My Country Mobile has established itself as a frontrunner in the innovation of such technologies and services. As we continue to evolve, we remain committed to fostering connectivity in an increasingly digital world.

What is Channels?

Channels, previously known as CrazyCall, is an affordable and user-friendly cloud-based call center application that enables users to make and receive calls directly from their web browser without the need for software installation. With the option to choose from over 75 countries, you can effortlessly connect with your clients and prospects. This tool not only streamlines customer service and sales management but also cuts down on expenses while enhancing workflow organization. Channels integrates seamlessly with your favorite platforms, allowing for more engaging conversations with your customers by minimizing repetitive questions. By facilitating shorter and more impactful calls, you can foster a friendlier rapport with your clients. Moreover, the ability to send and receive text messages adds an extra layer of communication, catering to customers who might prefer texting over voice calls, thereby broadening your outreach efforts. This versatility ultimately enhances customer interactions and satisfaction.

Media

Media

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Pipedrive
Shopify
Zapier
Zendesk
Dynamics 365 Commerce
Dynamics 365 Customer Service
Easyflow
Enthu.ai
Front
HotelConnect
HubSoft
Intercom
KrispCall
OneHash CRM
Revamp CRM
Stackreaction
Wufoo
Zoho CRM

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Pipedrive
Shopify
Zapier
Zendesk
Dynamics 365 Commerce
Dynamics 365 Customer Service
Easyflow
Enthu.ai
Front
HotelConnect
HubSoft
Intercom
KrispCall
OneHash CRM
Revamp CRM
Stackreaction
Wufoo
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

$9.99/user/month
Free Trial Offered?
Free Version

Pricing Information

$24 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

My Country Mobile

Date Founded

2010

Company Location

United Arab Emirates

Company Website

www.mycountrymobile.com

Company Facts

Organization Name

Channels

Date Founded

2014

Company Location

United States

Company Website

www.channels.app

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Inside Sales

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

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