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What is My Receptionist?

With My Receptionist, you unlock a wide array of features that enable a smooth blend with your existing business systems and workflows. Our mission is to provide you with precisely what you need, avoiding the pitfalls of offering too little or too much. In summary, we supply all the vital components your business requires in a clear and efficient manner. You start by connecting with us; we then take care of your incoming calls; and you can be confident that both your customers and calls are in capable hands. Established in 2001, our online scheduling platform has become a benchmark in the industry, catering to a varied clientele that ranges from small businesses to Fortune 500 companies. By utilizing our online scheduling service, you will benefit from exclusive discounts on essential tools that facilitate the seamless integration of your receptionist service with your appointment booking system. It’s important to keep in mind that missed appointments can result in significant financial setbacks, and in the hustle and bustle of modern life, it’s all too common for people to forget their scheduled engagements. To address this issue, My Receptionist provides a proactive approach by reaching out to your clients with reminders for their upcoming appointments, which helps minimize no-shows and improves your operational efficiency. This supplementary service not only saves you valuable time but also plays a crucial role in fostering the growth and success of your business while enhancing customer satisfaction. Ultimately, with My Receptionist, you not only streamline your operations but also develop a stronger relationship with your clients.

What is AnswerConnect?

Our dedicated customer service professionals are at your disposal around the clock, ready to help your visitors and callers at any time. Potential customers can reach out to you anytime, day or night, as they are always available when you need them. We ensure that there is no voicemail or automated systems, providing only genuine human interaction. With this approach, you can engage with real people rather than automated voices, enhancing the customer experience. We prioritize understanding your callers by recognizing returning ones, allowing for a more customized interaction. Each call script we develop is tailored specifically to your business's unique needs, ensuring that your call flow is distinctively yours. Our service integrates effortlessly with your current systems, whether through shared screens or CRM integration, making the transition smooth. Have you ever wondered how you can deliver exemplary customer support without the expense of hiring full-time staff? This high level of service is often unattainable for many smaller enterprises. By partnering with a small business answering service, you can leverage the advantages of an in-house team without the hassles of recruitment, training, and payroll. Our agents operate remotely from various locations across the United States, ensuring they remain unaffected by local disruptions or natural disasters, providing you with consistent support regardless of circumstances. In this way, you can focus on growing your business while we take care of your customer interactions with expertise.

Media

Media

Integrations Supported

Constant Contact
FranConnect
Freshsales
Google Analytics
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Insightly
Keap
QuickBooks Online
Salesforce
ServiceMinder
Setmore
Skype
Slack
Zapier
Zendesk
Zoho CRM
improveit! 360

Integrations Supported

Constant Contact
FranConnect
Freshsales
Google Analytics
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Insightly
Keap
QuickBooks Online
Salesforce
ServiceMinder
Setmore
Skype
Slack
Zapier
Zendesk
Zoho CRM
improveit! 360

API Availability

Has API

API Availability

Has API

Pricing Information

$100 per billing period
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

My Receptionist

Date Founded

2001

Company Location

United States

Company Website

myreceptionist.com/features/

Company Facts

Organization Name

AnswerConnect

Company Location

United States

Company Website

www.answerconnect.com

Categories and Features

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