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What is My Receptionist?

With My Receptionist, you unlock a wide array of features that enable a smooth blend with your existing business systems and workflows. Our mission is to provide you with precisely what you need, avoiding the pitfalls of offering too little or too much. In summary, we supply all the vital components your business requires in a clear and efficient manner. You start by connecting with us; we then take care of your incoming calls; and you can be confident that both your customers and calls are in capable hands. Established in 2001, our online scheduling platform has become a benchmark in the industry, catering to a varied clientele that ranges from small businesses to Fortune 500 companies. By utilizing our online scheduling service, you will benefit from exclusive discounts on essential tools that facilitate the seamless integration of your receptionist service with your appointment booking system. It’s important to keep in mind that missed appointments can result in significant financial setbacks, and in the hustle and bustle of modern life, it’s all too common for people to forget their scheduled engagements. To address this issue, My Receptionist provides a proactive approach by reaching out to your clients with reminders for their upcoming appointments, which helps minimize no-shows and improves your operational efficiency. This supplementary service not only saves you valuable time but also plays a crucial role in fostering the growth and success of your business while enhancing customer satisfaction. Ultimately, with My Receptionist, you not only streamline your operations but also develop a stronger relationship with your clients.

What is AnswerFirst?

Our dedicated team of Virtual Receptionists is on hand 24/7, offering their expertise at a fraction of the cost of hiring a full-time receptionist for a standard 40-hour workweek. Studies show that there is an 80% chance that callers will hang up rather than leave a message in a voicemail system, with many disconnecting after just five rings. To address this issue, many companies are now choosing to outsource traditional telephone reception services. Our Customer Service Representatives, who possess professional training, can handle your incoming calls just like you would, with the capability of transferring calls to your office or mobile lines and providing detailed message-taking for prompt delivery. You can select our services to be available around the clock or limit them to peak hours, ensuring our support aligns with your business needs. It is vital to understand that failing to answer crucial revenue-generating or customer service calls can negatively impact your company's financial success. Moreover, AnswerFirst’s Customer Service Professionals are trained to manage your emails promptly, guaranteeing that no important communication slips through the cracks. By leveraging our services, you not only improve your business's response time but also strengthen relationships with your clients, fostering loyalty and trust in your brand. Ultimately, this proactive approach can lead to increased customer satisfaction and potential growth for your business.

Media

Media

Integrations Supported

Freshdesk
Salesforce
ServiceNow
TimeTap
Zendesk
Zoho CRM

Integrations Supported

Freshdesk
Salesforce
ServiceNow
TimeTap
Zendesk
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

$100 per billing period
Free Trial Offered?
Free Version

Pricing Information

$30 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

My Receptionist

Date Founded

2001

Company Location

United States

Company Website

myreceptionist.com/features/

Company Facts

Organization Name

AnswerFirst

Company Location

United States

Company Website

answerfirst.com/virtual-receptionist/

Categories and Features

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