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What is MyAlice?

Guide your clients through a customized buying experience, allowing them to uncover their perfect product by answering a few straightforward questions aligned with their needs. With a centralized dashboard, you can easily access customer data, past purchases, and current stock, which facilitates the creation and alteration of orders effortlessly. Leverage customer insights to construct data-driven profiles, implement targeted marketing strategies, and propose new product ideas. You will also benefit from detailed sales conversion analytics, instant customer satisfaction reports, and up-to-the-minute insights into agent performance. Joining a network of many businesses that have adopted MyAlice will aid in the efficient management of customer interactions across multiple channels, ultimately improving the quality of service provided. This organized method not only allows you to concentrate on nurturing client relationships but also minimizes the burden of administrative chores, paving the way for greater business success. By enhancing your operational efficiency, you can dedicate more time to understanding your clients' needs and delivering exceptional service.

What is Behaf?

Behaf is a commerce platform tailored for WhatsApp, specifically designed to support Indian direct-to-consumer brands. It allows sellers to upload their product information, including prices and options, and share a storefront link through social media platforms like Instagram, where customers can browse items, inquire about details, and make purchases directly via WhatsApp. The platform features an AI-driven sales assistant that can respond to product and delivery questions, suggest items and bundles, and supply payment links to ease the transaction process. Behaf supports both prepaid and cash-on-delivery orders, ensuring that COD confirmations are received before any shipment is dispatched, while also integrating seamlessly with PayU for payment processing and Shiprocket for logistics, which includes services such as pick-up, shipping, and tracking. Additionally, sellers can take advantage of a detailed dashboard that organizes customer and order information, enabling them to review past chats and address any issues, particularly those brought up by the AI assistant. This unique service focuses on Indian brands that sell physical products in diverse categories like fashion, jewelry, beauty, wellness, food, and home essentials, especially those looking to transform social media interactions into sales. By simplifying the shopping journey, Behaf not only enhances customer engagement but also aids brands in boosting their revenue growth. With its user-friendly interface and comprehensive features, it stands out as a valuable tool for modern businesses aiming to thrive in an increasingly digital marketplace.

Media

Media

No images available

Integrations Supported

WhatsApp
BigCommerce
Facebook
Facebook Messenger
Instagram
LINE
Magento
Shopify
Telegram
Viber
WooCommerce

Integrations Supported

WhatsApp
PayU
Shiprocket

API Availability

API Availability

Pricing Information

$15 per month
Free Trial Offered?

Pricing Information

5% + ₹5 per order
Founding 100 rate: 5% of order value + ₹5 per shipped order, plus 18% GST on the fee. After the first 100 brands, the rate is 10% + ₹5 per shipped order + GST. No setup or monthly fee. Sellers pay shipping charges through their Shiprocket wallet.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

MyAlice

Date Founded

2018

Company Location

Singapore

Company Website

myalice.ai/

Company Facts

Organization Name

Behaf Pvt Ltd

Date Founded

2024

Company Location

India

Company Website

www.behaf.co

Categories and Features

AI Assistants

Not specified

AI Sales Assistants

Not specified

AI Sales Tools

Not specified

Categories and Features

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