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Ratings and Reviews 94 Ratings
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Act!Act! Advantage is a full front-office CRM solution with all-new functionality, including Interactive Quotes, Website Chat, Accounting Integration, Appointment Scheduling, Project Management, Web Forms, Online Surveys, and more, broadens its footprint across your entire front office and reduces your need for costly, third-party tools. Select the perfect fit, cost-effective tier to meet your current needs with peace of mind knowing that Act! will grow with you.
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NumaNuma is the AI Customer Operations System purpose-built for dealerships that are losing revenue and customers to broken processes they've been patching for years. Every day, service calls go unanswered, advisors are buried fielding "where's my car?" instead of selling work, and managers don't hear about unhappy customers until the bad review is already live. Numa solves this at the infrastructure level, automatically following up with customers and giving advisors, reps, and managers real-time visibility into customer satisfaction across the entire operation. Operator answers and routes every inbound call so no opportunity goes dark. Status Updates proactively contacts customers so advisors aren't drowning in callbacks. Voice AI books appointments on the spot so customers never sit waiting. LiveCSI surfaces heat cases in real time so managers can step in before a CSI score takes the hit. Opportunities reaches out on declined services, open recalls, and equity moments, recovering revenue that would otherwise sit untouched. All of it runs through one unified system: one inbox, one shared context, nothing falling through the cracks. The result: revenue recovered, advisors freed up, and a customer experience that lifts CSI and builds lasting loyalty.
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ShareCRMShareCRM is an all-in-one, AI-powered enterprise CRM platform designed to drive growth through connected data and intelligent automation. It brings marketing, sales, and service functions together to manage the entire customer journey from first contact to long-term retention. The platform supports omnichannel marketing automation, allowing businesses to coordinate campaigns across digital and offline channels. Sales teams benefit from centralized lead management, configurable pipelines, CPQ capabilities, and integrated payment and ERP workflows. ShareCRM also delivers robust service automation, enabling efficient handling of customer inquiries, service orders, vendor coordination, and expense settlement. Built-in collaboration tools improve communication through chats, calendars, tasks, and approval workflows. AI capabilities generate insights, predictions, and personalized content to improve conversions and service quality. Advanced business intelligence dashboards provide deep visibility into marketing, sales, service, and partner performance. The low-code PaaS architecture allows organizations to customize data models, processes, and interfaces with minimal technical effort. ShareCRM supports deployment across multiple industries and niche segments, offering proven scalability and flexibility. With a global presence and thousands of enterprise customers, the platform is designed for complex, growing organizations. Overall, ShareCRM helps businesses streamline operations, improve collaboration, and achieve predictable revenue growth.
What is MyBusiness?
At MyBusiness, we strive to provide an exceptional combination within our CRM Call Center Solution. Our powerful platform empowers clients by delivering both autonomy and exceptional service. It is crafted to be adaptable, all-encompassing, and easy to use, incorporating unique features that differentiate it from competitors. Our devoted service team is available to guide you every step of the way, from the initial setup to regular updates, enabling you to tailor and oversee your system in line with your individual needs. As a leading entity in the field of Online CRM Systems, MyBusiness boasts a decade of successful experience. With a user base numbering in the tens of thousands who interact with our solution daily, the simplicity and effectiveness of our platform have made it a preferred option for many clients. Moreover, MyBusiness has launched Simbla, a website-building tool designed for those looking for seamless integration between CRM and website functionalities, thereby enriching our service offerings and enhancing customer satisfaction. This dedication to innovation and comprehensive support guarantees that we continue to lead the industry, setting new standards for excellence in CRM solutions. Our ongoing commitment to adapting and evolving with customer needs allows us to stay ahead of the curve in a rapidly changing market.
What is Lime Connect?
Lime Connect stands as the premier software for automating customer messaging and support in Germany. Central to this platform is the Message Center, which serves as a unified inbox for various messaging channels, including website chat, WhatsApp, and Facebook Messenger. Within this hub, users can efficiently manage messages utilizing advanced features like message templates, real-time translations, and the ability to share files.
Additionally, Lime Connect offers a robust website messenger that seamlessly integrates with company websites. This live chat functionality allows customers the flexibility to engage in conversations immediately or pick up where they left off later, mimicking the experience of popular messaging applications.
For more intricate questions or product demonstrations, Lime Connect enables agents to effortlessly transition from a chat to a video call through a single click, facilitating screen sharing and enhancing the interaction. This capability allows businesses to personally assist website visitors throughout their purchasing journey, thereby reinforcing customer loyalty.
Furthermore, Lime Connect's AI Automation Hub allows for the integration of self-learning chatbots powered by GTP-4, along with intelligent FAQ pages and dynamic contact forms, streamlining customer support processes. With its development and hosting based in Germany, Lime Connect ensures that all customer communications adhere to GDPR regulations, providing a trustworthy solution for businesses seeking compliance. This commitment to privacy and security further solidifies Lime Connect's reputation as a leader in customer communication technology.
Integrations Supported
BigCommerce
Borlabs Cookie
Campaign Monitor
Capsule
Cloudflare
Dropbox
Freshdesk
GitHub
Highrise
HubSpot Customer Platform
API Availability
API Availability
Has API
Pricing Information
$4.00/month
Pricing Information
$87.00 per month
Pro: $87.00 per month
Flex: on request
Flex: on request
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Android
iPhone
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Not specified
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
MyBusiness CRM
Date Founded
2005
Company Location
Israel
Company Website
www.mybusiness-crm.com
Company Facts
Organization Name
Lime Connect (formerly Userlike)
Date Founded
2011
Company Location
Germany
Company Website
connect.lime-technologies.com/en/
Categories and Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Categories and Features
Chatbot
Human Takeover
Machine Learning
Ready-made Templates
Reporting / Analytics
Conversational Marketing
Chatbot
Human Handover
Mobile Messaging
Multi-Channel Communication
Video Chat
Conversational Support
Not specified
Customer Communications Management
Chat / Messaging
Email Distribution
Multi-Channel Communications
Personalization
Template Management
Video Content
Customer Engagement
Analytics
Communication Management
Feedback Collection
Live Chat
Video Content
Customer Experience
Action Management
Analytics
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Survey Management
Trend Analysis
Customer Satisfaction
Analytics
Feedback Collection
Survey Management
Customer Service
Live Chat
Performance Metrics
Self Service Portal
Social Media Integration
Surveys & Feedback
Help Desk
Alerts / Escalation
Automated Routing
Email Integration
Knowledge Base
Live Chat
Multi-Channel Communication
Real-time Chat
Service Level Agreement (SLA) Management
Ticket Management
Lead Capture
Lead Nurturing
Lead Generation
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Nurturing
Not specified
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking