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What is MyOperator?

MyOperator stands as the foremost Call + WhatsApp platform in India, serving over 15,000 businesses such as NCERT, Amazon, Lenskart, Apollo, and Myntra. What makes MyOperator stand out? The platform provides a diverse array of solutions designed to enhance communication and efficiency, which include integrated Call + WhatsApp capabilities, a Cloud Contact Center, Office IVR, toll-free numbers, a Campaign Management suite, a Multi-store Solution, the WhatsApp Business API, and sophisticated integrations. ✅ More than 15,000 brands utilize Call + WhatsApp to connect with their customers effectively. ✅ The MyOperator platform has overseen over 2.5 billion conversations. ✅ It boasts high ratings on platforms like Google, G2, and Capterra. ✅ With a 99.9% uptime guarantee and multi-geographic redundancy, reliability is ensured. ✅ Service automation can be achieved through the use of Voice and WhatsApp bots. ✅ Businesses can create intelligent WhatsApp campaigns and automations to enhance customer engagement. ✅ It also supports customer service operations through a VoIP-ready Contact Center that integrates with WhatsApp, ensuring seamless communication. In a rapidly evolving digital landscape, MyOperator continues to innovate to meet the needs of businesses and their customers alike.

What is Dexem?

Dexem provides cloud-based solutions that facilitate the collection, processing, management, integration, and analysis of telephone conversations. By analyzing incoming calls generated through your marketing strategies, you can evaluate the effectiveness of your advertisements, traffic sources, keywords, and website performance. Such insights are invaluable for refining your sales processes and enhancing overall efficiency, which can lead to greater opportunities and revenue growth through phone interactions. Their advanced automated call routing system, which employs interactive voice response (IVR), allows you to leverage natural language processing, speech recognition, and DTMF tones to improve user engagement. A clear grasp of how well your marketing initiatives are converting into phone calls is crucial for fine-tuning your customer acquisition strategies and making informed decisions about your marketing expenditures. Dexem Call Tracking assigns distinct tracking numbers to each advertisement, traffic source, or visitor, enabling precise attribution of calls to the corresponding acquisition campaigns, thereby optimizing your marketing return on investment. This thorough methodology guarantees that every phone call not only aids in your business expansion but also enhances your understanding of customer behaviors, ultimately contributing to a more informed marketing strategy. As a result, your organization can better navigate the complexities of customer interactions and capitalize on valuable insights for future growth.

Media

Media

Integrations Supported

Freshdesk
KONDESK
Kreato CRM
Kylas
LeadSquared
Meritto
Pipedrive
RoloCRM
Sales Sunday
SalezShark
TransMon
Truecaller
Zoho CRM

Integrations Supported

Freshdesk
KONDESK
Kreato CRM
Kylas
LeadSquared
Meritto
Pipedrive
RoloCRM
Sales Sunday
SalezShark
TransMon
Truecaller
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

₹200/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

VoiceTree Technologies

Date Founded

2010

Company Location

India

Company Website

myoperator.co

Company Facts

Organization Name

Dexem

Company Location

France

Company Website

www.dexem.com/en/

Categories and Features

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Campaign Management

Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Categories and Features

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

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