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What is MyPass Global?

MyPassâ„¢, recognized with numerous awards, provides employees with the ability to oversee their training details and competencies via a digital Skills Passport. This innovative company also streamlines compliance management for businesses operating in strictly regulated sectors. By offering immediate access to compliance information, our clients can mitigate risks and decrease administrative expenses by as much as 70% through more efficient processes. In addition, we are developing a worldwide credentialing platform aimed at enhancing workplace efficiency and minimizing risks. This initiative promises to revolutionize how organizations manage and verify employee qualifications.

What is Eleveo?

Our globally recognized solutions for contact center compliance and workforce optimization have received numerous accolades. By implementing compliance recording, businesses can safeguard themselves against theft, legal issues, and potential fines. Eleveo offers comprehensive coverage tailored to your requirements, accommodating everything from voice calls to land mobile radios. To maintain compliance, users have the option to anonymize or eliminate sensitive information from their data. Data archiving can be customized based on specific rules or can be done automatically through categorization features. Additionally, you can oversee your team's voice interactions with clients effectively. Every action taken within the system is logged for auditing purposes, and simplified extracts are available for thorough compliance reviews. It is essential to record support, sales, and back-office business transactions to protect your interests, ensuring everything is documented in a centralized location. With decades of experience in recording voice conversations, our solutions have gained the trust of clients worldwide, reinforcing our commitment to excellence in compliance and optimization. This level of reliability makes us a preferred choice for businesses striving for operational integrity.

Media

Media

Integrations Supported

Clui

Integrations Supported

Amazon Connect
CallFinder
Cisco Unified Contact Center
Microsoft Teams
Webex Contact Center
Zoom Contact Center

API Availability

API Availability

Pricing Information

MyPass is completely free for workers. For businesses, MyPass operates a tiered subscription model based on the number of active workers in your resource pools.

Pricing Information

Priced per named agent - Eleveo works with 450+ reseller partners globally

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

MyPass Global

Date Founded

2015

Company Location

Australia

Company Website

mypassglobal.com

Company Facts

Organization Name

Eleveo

Date Founded

1999

Company Location

United States

Company Website

www.eleveo.com

Categories and Features

Compliance

Audit Management
Compliance Tracking
ISO Compliance
OSHA Compliance
Risk Management
Workflow / Process Automation

Connected Worker

Not specified

Safety Management

Audit Management
Safety Risk Assessment
Training Management

Workforce Management

Contractor Management
Employee Lifecycle Management
Labor Projection
Recruiting Management
Scheduling
Skills Tracking
Variable Workforce

Workforce Optimization (WFO)

Real-time Guidance
Reporting
Workforce Management
eLearning

Categories and Features

Call Recording

On-Demand Recording
Scheduled Recording
Screen Activity Recording

Customer Experience

Analytics
Dashboard

Speech Analytics

Not specified

Workforce Management

Not specified

Workforce Optimization (WFO)

Interaction Analytics
Liability Recording
Performance Management
Quality Management
Reporting
Speech Analytics
Surveying
Workforce Management

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