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What is MyRepChat?

Celebrate important milestones such as birthdays and anniversaries effortlessly, without the need for complicated apps or software for client interactions. Our system streamlines communication through automated messaging, allowing you to concentrate on your strengths and core tasks. We work directly with your compliance team to guarantee that all interactions are properly monitored and archived, ensuring adherence to regulations. Contact importing from your CRM or mobile device is simple, so you can start sending texts immediately. Each conversation will be automatically recorded in your CRM, providing convenient access to past communications. Additionally, you have the ability to schedule future messages and set recurring reminders for important dates, offering you confidence and ease. With just one click, your marketing efforts can operate smoothly and effectively! If you don't have a landline for texting, we can assign you a dedicated text number and seamlessly forward incoming calls to your preferred number, allowing you to maintain uninterrupted communication with your clients. This ensures that you are always reachable and can respond promptly to your clients' needs.

What is Captivated?

The quickest way to connect with someone is through text messaging. Captivated ensures that incoming messages are efficiently routed to an employee, akin to the management of phone calls. This system eliminates wait times, enabling immediate interaction with the appropriate person who can provide assistance. Texts can be received directly from your website or any landline or toll-free number, promoting real-time dialogue with customers just like chatting with friends and family. This enhancement in customer engagement and retention contributes to greater sales opportunities; thus, a combination of more sales leads and happy customers translates to increased revenue. In addition, the platform allows for team collaboration and coaching on customer interactions. Each conversation is securely archived in the cloud, ensuring easy access via mobile devices and web browsers. This integration of communication tools not only boosts operational efficiency but also creates a more interconnected and responsive business atmosphere, ultimately leading to improved overall performance. By fostering such an environment, businesses can adapt quickly to customer needs and market changes.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Archive Intel
Arctera Enterprise Vault
Copper
Global Relay
HubSpot CRM
Keap
Less Annoying CRM
Microsoft Dynamics 365
Nitrogen
Pagefreezer
Patrina
Redtail CRM
Risk Analyst
Salesforce
Smarsh
SmartOffice
Vtiger CRM
Wealthbox
Zoho CRM Plus

Integrations Supported

Amazon Web Services (AWS)
Archive Intel
Arctera Enterprise Vault
Copper
Global Relay
HubSpot CRM
Keap
Less Annoying CRM
Microsoft Dynamics 365
Nitrogen
Pagefreezer
Patrina
Redtail CRM
Risk Analyst
Salesforce
Smarsh
SmartOffice
Vtiger CRM
Wealthbox
Zoho CRM Plus

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$59.90 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

MyRepChat

Date Founded

2016

Company Location

United States

Company Website

ionlake.com/myrepchat/

Company Facts

Organization Name

Captivated

Company Location

United States

Company Website

captivated.works/

Categories and Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Categories and Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

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