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What is N-able Cloud User Hub?

The Cloud User Hub functions as an all-encompassing portal tailored for Microsoft CSP users, facilitating the automation of everyday tasks across the entire suite of Microsoft 365 applications without the inconvenience of toggling between different consoles or customer accounts. By enhancing the oversight of Microsoft cloud services for users and applications within Microsoft 365, this platform effectively streamlines workflows and eliminates the burden of managing multiple dashboards. Users are empowered with a diverse array of Command Blocks specifically crafted for executing routine tasks and commands across a multitude of cross-tenant users, applications, and devices at once. In addition, it provides a framework for the standardization of security measures and access controls customized for specific technicians and tenants, ensuring that the necessary functionalities are accessible while reducing potential security risks. The tool also simplifies the reporting process, facilitating the quick identification of any discrepancies or irregularities in usage. With the elimination of cumbersome spreadsheets and the monotony of manual tracking, all billing activities can be managed efficiently in a single, intuitive location. Moreover, the Cloud User Hub offers insightful analytics concerning Microsoft 365 usage trends, allowing for informed adjustments to licenses and helping to cut unnecessary expenses effectively. All in all, this platform is meticulously designed to enhance and optimize the management experience for Microsoft 365 users in a comprehensive manner, making it an invaluable resource for efficient cloud service management.

What is Genuity?

Introducing a revolutionary solution in IT intelligence accessible to everyone. Genuity stands out as the sole cloud-based platform designed to oversee and optimize your complete IT portfolio. For just $29.99 each month, elevate your IT experience significantly. In a landscape where transparency is often hindered, particularly in the realm of IT, Genuity recognizes that the time has come for a fresh alternative. Save valuable hours previously spent on comparing prices and resolving inquiries, allowing your team to focus more on critical projects. Cut down on excessive expenses, such as auto-renewal provisions and intricate cancellation policies. With top-tier software and a dedicated network of IT experts, you will gain enhanced oversight and management of your entire IT ecosystem. Embrace the future of IT management and discover how Genuity can transform your operations.

Media

Media

Integrations Supported

Microsoft 365
AWS AppSync
Cisco Meraki
Expensify
Google Workspace
Microsoft Entra ID
Microsoft Exchange
Microsoft OneDrive
Microsoft Power Automate
Microsoft SharePoint
Microsoft Teams
Okta
OneLogin
Plaid
QuickBooks Accountants
Salesforce
Ubiquity
Xero

Integrations Supported

Microsoft 365
AWS AppSync
Cisco Meraki
Expensify
Google Workspace
Microsoft Entra ID
Microsoft Exchange
Microsoft OneDrive
Microsoft Power Automate
Microsoft SharePoint
Microsoft Teams
Okta
OneLogin
Plaid
QuickBooks Accountants
Salesforce
Ubiquity
Xero

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$29.99 per month unlimited
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

N-able

Company Location

United States

Company Website

www.n-able.com/products/cloud-user-hub

Company Facts

Organization Name

Genuity

Date Founded

2017

Company Location

United States

Company Website

gogenuity.com

Categories and Features

Cloud Management

Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval

License Management

Automatic SKU Recognition
Central LM Server
Copy Protection
History Tracking
Node Management
Online Activation
Portable License
Sarbanes-Oxley Compliance
Timing Rights
Trial License

Categories and Features

Contract Management

Buy Side (Suppliers)
Completion Tracking
Compliance Tracking
Contract Lifecycle Management
Electronic Signature
Full Text Search
Government Contracts
Pre-built Templates
Sell Side (Customers)
Specialty Contracts
Version Control
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

License Management

Automatic SKU Recognition
Central LM Server
Copy Protection
History Tracking
Node Management
Online Activation
Portable License
Sarbanes-Oxley Compliance
Timing Rights
Trial License

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

SaaS Management

License Management
Onboarding
Renewal Management
SaaS Operations Management
Shadow IT Detection
Spend Management
Subscription Management
Usage Tracking / Analytics
Vendor Management

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

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