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Ratings and Reviews 13 Ratings

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What is N-able N‑central?

Join countless IT experts and managed service providers who rely on N-able™ Ncentral® for remote monitoring and management of intricate networks and devices. Here are the standout features: * Monitor a wide array of devices, including those running on Windows, Linux, and macOS. * Achieve comprehensive visibility throughout your network and cloud services without needing additional monitoring tools. * Create automated patch management policies to guarantee that all devices remain current with updates. * Streamline your workflow using drag-and-drop scripting in the automation manager, eliminating the necessity of coding. * Access remote support for various platforms and devices via the integrated Take Control feature. * Manage tickets and billing effortlessly with the N-able MSP manager. * Protect your data through built-in backup, endpoint detection and response (EDR), and antivirus (AV) solutions. * Enjoy flexible deployment options with both on-premises and hosted cloud solutions tailored to meet your business requirements. * Experience a robust tool that enhances efficiency and security for your IT operations.

What is Heimdal Endpoint Detection and Response (EDR)?

Heimdal® Endpoint Detection and Response is our exclusive multi-faceted service that offers exceptional capabilities for prevention, threat hunting, and remediation. This service integrates the most cutting-edge threat-hunting technologies available, including Heimdal Next-Gen Antivirus, Heimdal Privileged Access Management, Heimdal Application Control, Heimdal Ransomware Encryption Protection, Heimdal Patch & Asset Management, and Heimdal Threat Prevention. With six modules functioning together harmoniously under a single platform and agent, Heimdal Endpoint Detection and Response provides comprehensive cybersecurity layers necessary for safeguarding your organization against both familiar and unfamiliar online and internal threats. Our advanced product enables rapid and precise responses to complex malware, ensuring that your digital assets are protected while also maintaining your organization's reputation. By consolidating these capabilities, we deliver an efficient solution that addresses the evolving challenges of cybersecurity effectively.

Media

Media

Integrations Supported

HaloPSA
Acronis Automation
Autotask PSA
BrightGauge
ConnectWise RMM
Control D
DeskDay
IT Portal
ITBoost
MyGlue
N-able DNS Filtering
N-able EDR
Network Glue
N‑able Passportal
OpenDNS
Rewst
ScalePad
ScalePad Backup Radar
ScalePad Lifecycle Manager
ThreatAware

Integrations Supported

HaloPSA
Acronis Automation
Autotask PSA
BrightGauge
ConnectWise RMM
Control D
DeskDay
IT Portal
ITBoost
MyGlue
N-able DNS Filtering
N-able EDR
Network Glue
N‑able Passportal
OpenDNS
Rewst
ScalePad
ScalePad Backup Radar
ScalePad Lifecycle Manager
ThreatAware

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$0/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

N-able

Date Founded

2014

Company Location

United States

Company Website

www.n-able.com/products/n-central-rmm

Company Facts

Organization Name

Heimdal®

Date Founded

2014

Company Location

Denmark

Company Website

heimdalsecurity.com

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Mobile Device Management (MDM)

Automatic Device Recognition
Data Management
Deployment Management
Inventory Management
Maintenance Utilities
Procurement Management
Remote Update / Installation
Software Management
Synchronization Management
Wireless Network Support

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Network Mapping

Color Codes / Icons
Compliance Management
Device Auto Discovery
Hierarchical Mapping
Location-Based Mapping
Map Exporting
On-Demand Mapping
Reporting/Analytics
Self-Updating Maps
Web Traffic Reporting

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Network Security

Access Control
Analytics / Reporting
Compliance Reporting
Firewalls
Internet Usage Monitoring
Intrusion Detection System
Threat Response
VPN
Vulnerability Scanning

Network Troubleshooting

Alerts / Escalation
Bandwidth Troubleshooting
Change Management
Configuration Management
Connectivity Management
Data Visualization
Historical Audit
Mobile Network Troubleshooting
Network Analysis
Network Monitoring

Patch Management

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Network Wide Management
Patch Prioritization
Patch Testing
Remote Access/Control
Vulnerability Scanning

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Server Management

CPU Monitoring
Credential Management
Database Servers
Email Monitoring
Event Logs
History Tracking
Patch Management
Scheduling
User Activity Monitoring
Virtual Machine Monitoring

Categories and Features

Antivirus

Harness the capabilities of Heimdal's exclusive Extended Threat Protection (XTP) technology, featuring a cutting-edge endpoint security solution meticulously crafted for exceptional identification of advanced cyber threats. Shield your organization from ransomware, concealed backdoors, rootkits, brute-force assaults, stealthy malware, and various other dangers.

Application Control

Enhance the capabilities of both your system administrators and users with App Control. Select from a variety of parameters such as file path, publisher, certificate, vendor name, software title, MD5 hash, and additional criteria to easily permit or restrict application launches. Manage your system according to your preferences.

Application Security

Analytics / Reporting
Open Source Component Monitoring
Source Code Analysis
Third-Party Tools Integration
Training Resources
Vulnerability Detection
Vulnerability Remediation

Cybersecurity

Equip your security and IT departments with Heimdal's integrated platform, designed to safeguard against emerging threats and deliver extensive protection across various areas. Whether it’s endpoints, networks, emails, identities, or more, Heimdal ensures your defenses are robust with its sophisticated detection and response features.

AI / Machine Learning
Behavioral Analytics
Endpoint Management
IOC Verification
Incident Management
Tokenization
Vulnerability Scanning
Whitelisting / Blacklisting

Data Loss Prevention

Compliance Reporting
Incident Management
Policy Management
Sensitive Data Identification
Web Threat Management
Whitelisting / Blacklisting

DNS Security

Equipped with cutting-edge cybercrime insights, sophisticated machine learning, and AI-driven defense mechanisms, Heimdal DNS Security Endpoint offers unmatched precision in safeguarding your organization against emerging threats. Enhance your business's security posture and maintain a proactive edge with our innovative DNS security offering.

Email Security

An innovative defense mechanism designed to combat phishing, ransomware, and the ever-changing landscape of email threats. Seamlessly integrating with your current infrastructure, our service strengthens your security measures, whether implemented in the cloud or on-site.

Anti Spam
Anti Virus
Email Attachment Protection
Encryption
Policy Management
Quarantine
Reporting/Analytics
Whitelisting / Blacklisting

Endpoint Detection and Response (EDR)

Heimdal Endpoint Detection and Response is an advanced security solution designed to continuously observe, evaluate, and counteract threats as they occur. Featuring sophisticated detection techniques and proactive incident management functionalities, it offers strong safeguarding for your organization's endpoint devices, facilitating prompt threat resolution and reducing the risk of potential harm.

Behavioral Analytics
Blacklisting/Whitelisting
Continuous Monitoring
Malware/Anomaly Detection
Prioritization
Remediation Management
Root Cause Analysis

Endpoint Management

Heimdal Endpoint Detection and Response serves as an effective security solution designed to continuously oversee, evaluate, and react to potential threats as they occur. Utilizing cutting-edge detection techniques and a proactive approach to incident management, it offers strong defense for your organization's endpoints, facilitating prompt threat resolution and reducing possible harm.

Endpoint Privilege Management

Improve your security posture, optimize privilege oversight, and maintain compliance with regulations through our autopilot-compatible Privileged Access Management solutions, which include Privilege Elevation and Delegation Management (PEDM), Privileged Account and Session Management (PASM), and Application Control.

Endpoint Protection

Heimdal Endpoint Detection and Response is a sophisticated security solution designed to continuously observe, evaluate, and react to threats as they occur. Featuring cutting-edge detection methodologies and a proactive approach to incident management, it delivers strong safeguards for your organization's endpoints, facilitating prompt threat neutralization and reducing the risk of significant harm.

Activity Log
Antivirus
Application Security
Behavioral Analytics
Device Management
Encryption
Signature Matching
Web Threat Management
Whitelisting / Blacklisting

Extended Detection and Response (XDR)

By utilizing Heimdal XDR, you can simplify the management of various security tools and enjoy the reassurance that comes from a holistic, unified strategy for cybersecurity.

Firewall

Alerts / Notifications
Application Visibility / Control
Automated Testing
Intrusion Prevention
LDAP Integration
Physical / Virtual Environment
Sandbox / Threat Simulation
Threat Identification

Incident Response

Attack Behavior Analytics
Automated Remediation
Compliance Reporting
Forensic Data Retention
Incident Alerting
Incident Database
Incident Logs
Incident Reporting
Privacy Breach Reporting
SIEM Data Ingestion / Correlation
SLA Tracking / Management
Security Orchestration
Threat Intelligence
Timeline Analysis
Workflow Automation
Workflow Management

IT Asset Management

Gain total insight and detailed management of your entire software collection, ensuring you never miss an essential update again.

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Security

Anti Spam
Anti Virus
Email Attachment Protection
Event Tracking
IP Protection
Internet Usage Monitoring
Intrusion Detection System
Spyware Removal
Two-Factor Authentication
Vulnerability Scanning
Web Threat Management
Web Traffic Reporting

Managed Detection and Response (MDR)

Enhance your security investment returns with Heimdal MXDR - our budget-friendly solutions deliver high-level protection suitable for enterprises, eliminating the necessity for extra personnel or infrastructure.

MSP

Heimdal provides tailored security solutions designed to elevate your MSP service portfolio. Partner with us to offer all-encompassing, efficient, and integrated cybersecurity services.

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Network Detection and Response (NDR)

Bolster your network with an integrated AI security framework designed to proactively search for, thwart, identify, and react to threats, no matter their sophistication. The Heimdal DNS Security Network gives you the confidence to effectively manage your BYOD policies and safeguard every user device, all from a single, streamlined platform.

Patch Management

Achieve optimal results with a streamlined automated patch management system tailored for IT experts. Instantly deploy and update software around the clock, every day of the year, from any location globally and based on your preferred timetable.

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Network Wide Management
Patch Prioritization
Patch Testing
Remote Access/Control
Vulnerability Scanning

Privileged Access Management

Boost security, simplify privilege oversight, and maintain compliance with regulations using our autopilot-ready Privileged Access Management (PAM) solutions, which include Privilege Elevation and Delegation Management (PEDM), Privileged Account and Session Management (PASM), and Application Control.

Application Access Control
Behavioral Analytics
Credential Management
Endpoint Management
For MSPs
Granular Access Controls
Least Privilege
Multifactor Authentication
Password Management
Policy Management
Remote Access Management
Threat Intelligence
User Activity Monitoring

Ransomware Protection

Our cutting-edge anti-ransomware encryption technology is a groundbreaking product that operates without any signatures, providing unmatched protection for your devices against harmful encryption efforts associated with ransomware attacks. Safeguard your endpoints and network continuously and instantly from even the most sophisticated ransomware encryption threats.

Remote Desktop

Elevate your efficiency with Heimdal’s Remote Desktop solution. Tailored for hybrid businesses, IT specialists, and managed service providers, our cutting-edge technology simplifies your remote access requirements. Wave goodbye to complicated configurations and embrace seamless connectivity with ease.

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

SIEM

The Heimdal Threat-Hunting and Action Center equips security teams with a comprehensive and risk-oriented perspective of their complete IT environment. It delivers detailed telemetry from both endpoints and networks, enabling rapid and informed decision-making.

Application Security
Behavioral Analytics
Compliance Reporting
Endpoint Management
File Integrity Monitoring
Forensic Analysis
Log Management
Network Monitoring
Real Time Monitoring
Threat Intelligence
User Activity Monitoring

Threat Hunting

The Heimdal Threat-Hunting and Action Center equips security professionals with a sophisticated perspective on threats and risks throughout their entire IT environment. It delivers detailed telemetry from both endpoints and networks, enabling quick and informed decision-making.

Threat Intelligence

The Heimdal Threat-Hunting and Action Center equips security teams with a sophisticated perspective focused on threats and risks throughout their entire IT environment. It delivers detailed telemetry from both endpoints and networks, enabling rapid and informed decision-making.

Vulnerability Management

Consolidate updates for Microsoft Windows, Apple MacOS, Linux Ubuntu, and other platforms within one comprehensive patch and asset management framework. Gain valuable insights into vulnerabilities based on their severity, CVE, and classification, independent of the operating system. Seamlessly install, deploy, and distribute both security and non-security updates across any device, at any location, and at any time, without facing compatibility challenges.

Asset Discovery
Asset Tagging
Network Scanning
Patch Management
Policy Management
Prioritization
Risk Management
Vulnerability Assessment
Web Scanning

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