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What is N(i)2 Suite?

The once-clear boundaries between network providers, data centers, and digital services have started to blur. As the industry evolves to meet the demands and expectations of a more complex and discerning customer base, the management services that support these transformations must also adapt. This is where Ni2 plays a pivotal role. With its cutting-edge design capabilities and smart network analytics, you can effectively plan, build, optimize, and transform communication networks without interruption. Gain a thorough understanding of the data center, enhance capacity, and manage operations from a service-centric perspective using advanced impact analysis and real-time key performance indicators. By merging the functionalities of outside plant and inventory management, you can develop vital insights regarding physical infrastructure and share this knowledge organization-wide. Moreover, create and maintain a centralized and authoritative address repository throughout the organization to streamline the efficient rollout and upkeep of fiber networks, ensuring alignment and clarity among all teams. The seamless integration of these systems not only fosters a more connected operational framework but also enhances collaboration across departments, driving overall efficiency.

What is Infraon IMS?

Infraon IMS is an AI-driven Unified Infrastructure Monitoring Suite designed for IT and Networking, offering a comprehensive platform that delivers accurate monitoring, in-depth insights, and swift troubleshooting capabilities for diverse IT infrastructures in enterprises of all scales. By facilitating collaboration among teams, it allows for the seamless sharing of real-time alerts and reports regarding network and application performance, thereby enhancing overall service quality. Users can transition from manual management to automated processes, enabling centralized control over all devices from a single interface, which improves efficiency and reduces response times. This innovative solution not only streamlines operations but also empowers organizations to maintain optimal performance across their entire IT ecosystem.

Media

Media

Integrations Supported

Integrations Supported

Infraon Infinity
ServiceNow
Track-It!

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$10 per month

Supported Platforms

SaaS

Supported Platforms

SaaS
Mac
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

N(i)2

Date Founded

2003

Company Location

Canada

Company Website

www.ni2.com

Company Facts

Organization Name

Infraon

Company Location

India

Company Website

infraon.io/infraon-ims.html

Categories and Features

Cable Management

Not specified

IT Asset Management

Asset Tracking
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Inventory Management
Requisition Management
Supplier Management

Categories and Features

Asset Tracking

Activity Tracking
Audit Trails
Barcoding / RFID
Depreciation Tracking
Inventory Management
QR Codes

Database Monitoring

Autodiscovery
Dashboard
Historical Trend Analysis
Multitenancy
Notifications / Alerts
Performance Monitoring
Predictive Analytics

Help Desk

Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

MSP

Dashboard
Help Desk
Issue Management
Live Chat
Project Management
Remote Access
Remote Systems Monitoring

Network Management

Not specified

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Remote Desktop

Cross-Platform Access
File Transfer
Group View
Record Remote Sessions
User Management

Server Management

CPU Monitoring
Database Servers
Email Monitoring
Event Logs
History Tracking
Virtual Machine Monitoring

Service Desk

CMDB
Change Management
Incident Management
Knowledge Base
Mobile Access
Remote Control
SLA Management
Self Service Portal

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