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What is NAVIS Direct Booking Platform?

NAVIS is a tech-driven organization dedicated to elevating the profitability and operational effectiveness of hospitality businesses. Our mission revolves around empowering these companies through cutting-edge solutions, insightful data analytics, strategic partnerships, and an unwavering commitment to achieving excellence. By leveraging our state-of-the-art direct booking technology and tailored management strategies, we enable you to effectively drive, capture, nurture, and convert a greater share of reservation demand into lucrative direct bookings. You can enhance your leisure market potential by securing guests through various communication channels including email, phone, OTAs, or your website. Implementing sales and marketing tactics that yield top-tier conversion rates and Average Daily Rate (ADR) allows for optimal guest engagement and loyalty throughout their booking and travel journey. With a comprehensive understanding of both guests and leads, you gain the ability to pinpoint successful campaigns and engage with potential customers at precisely the right time, ensuring maximum impact and connection. Ultimately, we strive to help our partners not only meet but exceed their business objectives.

What is Experience Hotel?

A growing number of emails are being read on smartphones, while many reservations are finalized on desktop computers, leading to difficulties in accurately assessing the revenue from your email marketing strategies. Fortunately, our state-of-the-art tracking system enables precise monitoring of all bookings generated by your email campaigns, capturing them whether they happen instantly or after a few days and accounting for various devices like tablets or computers. Alarmingly, research indicates that approximately 30% to 40% of travelers fail to report their concerns to your front desk, which can result in a lack of satisfaction and potentially negative online reviews. To combat this issue, we provide a robust database that centralizes individual guest information, making sure that all pertinent details are organized in one location. Furthermore, we implement unique identifiers such as email addresses, phone numbers, and passport numbers to effectively reduce duplicate records. This method not only enhances your insight into guest experiences but also significantly bolsters your capacity to address their needs promptly and efficiently. By streamlining the process of managing guest data, you can foster better relationships with your patrons and improve overall satisfaction rates.

Media

Media

Integrations Supported

BrightSide
Navis Rezforce
WebRezPro

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

€2.5 per room per month

Supported Platforms

SaaS
Windows
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Online Training

Company Facts

Organization Name

NAVIS

Date Founded

1987

Company Location

United States

Company Website

naviscrm.com

Company Facts

Organization Name

Experience Hotel

Date Founded

2013

Company Location

United States

Company Website

www.experience-hotel.com

Categories and Features

CRM

Call Logging
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Segmentation
Task Management
Territory Management

Hotel CRM

Not specified

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Customizable CTAs
Drip Campaigns
Dynamic Content
Sales Intelligence
Search Marketing
Segmentation

Reservations

Activities Booking
Booking Notes
CRM
Group Reservations
Guest Management
Promotions Management

Categories and Features

Hotel CRM

Not specified

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