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What is NDPRO?

NDPRO functions as a web-centric operational center tailored for behavior support practices within the context of the Australian NDIS framework. The platform supports practice owners and clinical leaders in effectively handling participant referrals, tracking milestones for both interim and full plans, and managing authorization dates associated with restrictive practices, along with the relevant training documentation. Its suite of operational tools includes risk dashboards, compliance reviews for audit readiness, and registries for worker credentials and insurance, in addition to the capability to export comprehensive audit packs. Practitioners also gain access to resources that support capability assessments, confirm supervision, maintain supervision records, track CPD, and ensure adherence to necessary policy or procedure readings. Furthermore, NDPRO seamlessly integrates with Splose, leveraging essential data while allowing Splose to serve as the primary system for tasks such as scheduling, billing, intake forms, service agreements, and progress notes. While enhancing operational efficiency and managing critical evidence, it is crucial to recognize that NDPRO does not possess the power to grant permissions or evaluate the qualifications of practitioners, thereby establishing a distinct separation of duties. This holistic strategy not only empowers practices to concentrate on providing high-quality support but also upholds compliance and operational integrity, ultimately fostering a more effective service delivery environment. By maintaining this clear delineation of roles, NDPRO ensures that all parties can perform their functions with clarity and confidence.

What is AuditCore?

AuditCore is a cloud-based compliance solution specifically designed for NDIS providers in Australia, integrating participant and worker information with a range of features such as policy management, incident reporting, and the handling of feedback and complaints. The platform also includes tools for maintaining risk registers, implementing actions for continuous improvement, documenting meetings, tracking behavior support, and preparing for internal audits. Users can easily upload essential documents and monitor compliance deadlines alongside screening checks, while also assigning follow-up actions and generating reports that align with NDIS Practice Standards. Additionally, it offers AI-driven tools capable of analyzing uploaded documents and aiding in the drafting of records for staff review; providers can connect their favorite cloud storage solutions and utilize a Claude API key provided by the organization to enhance functionality. Tailored for registered NDIS providers, AuditCore serves compliance and quality managers, team leaders, coordinators, practitioners, and business leaders by facilitating the efficient management of safeguarding records, workforce evaluations, operational policies, and audit preparedness, thereby optimizing compliance efforts throughout the organization. Furthermore, the platform's comprehensive nature aims to demystify the often intricate landscape of NDIS compliance, ensuring that high standards of care and operational efficiency are consistently upheld, which ultimately benefits both providers and participants alike.

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Media

Integrations Supported

Integrations Supported

Claude
Google Drive
Microsoft OneDrive

API Availability

API Availability

Pricing Information

A$59/active user/month
A$59 per active user per month.

Pricing Information

A$350/mo
A$350 + GST per month covers up to 10 participants. Additional participants are billed in blocks of five at A$50 + GST per month. A one-time setup fee of A$450 + GST applies.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Not specified

Training Options

Not specified

Training Options

Not specified

Company Facts

Organization Name

Santos Technology Pty Ltd

Company Location

Australia

Company Website

ndpro.com.au/bsp

Company Facts

Organization Name

Notion Tech Pty Ltd

Company Location

Australia

Company Website

auditcore.com.au

Categories and Features

Healthcare Compliance

Not specified

Categories and Features

Compliance

Not specified

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