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What is NHSmail?

NHSmail is a secure email service sanctioned by the Department of Health and Social Care for the transmission of sensitive and patient-related information. This comprehensive national collaboration system is intended for use in both health and social care sectors, significantly improving how users connect and collaborate within and outside their organizations. To safeguard sensitive data, all email communications between health and social care organizations must adhere to the secure email standard (DCB1596), which ensures that confidentiality and security are maintained for all parties involved. As the designated email platform for NHS Digital, access to the system requires valid account credentials. In its operations, NHS Digital manages and transmits private information, highlighting the critical need for secure communication practices. Users are advised to frequently access their secure NHS email accounts, as NHSmail is specifically designed for the safe exchange of sensitive data. Importantly, any data linked to accounts that are classified as inactive will be stored for no longer than 180 days, providing users with a limited opportunity to reactivate their accounts if needed. This organized retention policy not only enhances security but also promotes efficiency within the email service, ensuring that users are consistently engaged with the platform. Ultimately, NHSmail plays a vital role in protecting sensitive information while facilitating effective communication across health and social care sectors.

What is InterSystems HealthShare?

InterSystems HealthShare operates as an advanced interoperability platform that seamlessly connects health information from various sources, ensuring the confidentiality, accessibility, and efficient sharing of data when needed. By merging clinical, claims, and social determinants of health information, it supports improved population health management and encourages digital transformation efforts. The diverse range of solutions provided by HealthShare captures data in a way that enhances comprehension and drives transformative initiatives within both organizations and communities. This platform creates an all-encompassing and cohesive care record, which results in better patient care and improved outcomes. Moreover, it includes a strong provider data management system that ensures directories are up-to-date and provider networks are effectively managed. In addition, it facilitates collaboration among the entire care team, enabling them to connect and coordinate care across the health ecosystem. Through the implementation of customizable portals, APIs, and services, organizations can significantly enhance patient and member engagement, leading to an improved digital front door experience. Ultimately, this holistic approach to data integration and management contributes to an overall enhancement of healthcare delivery and patient satisfaction.

Media

Media

Integrations Supported

Microsoft 365
Microsoft Outlook
Microsoft Teams
Skype
TriVice

Integrations Supported

Microsoft 365
Microsoft Outlook
Microsoft Teams
Skype
TriVice

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

NHS Digital

Company Location

United Kingdom

Company Website

digital.nhs.uk/services/nhsmail

Company Facts

Organization Name

InterSystems

Date Founded

1978

Company Location

United States

Company Website

www.intersystems.com/products/healthshare/

Categories and Features

Categories and Features

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