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What is NS Hoteles?
Supervise the cleanliness of lodging facilities, oversee the amenities available within each room, and manage both inventory and warehouse functions alongside accounts payable. Ensure a reservation system is in place that captures guest information, dates, and room allocations. Streamline the electronic management of check-ins and check-outs, including the confirmation of reservations. Track cash transactions in multiple currencies while integrating dollar exchange rates and issue consumption receipts through miniprinters. Daily and hourly room management is essential, along with generating various reports to identify possible opportunities, adjusting pricing, and tailoring services to align with seasonal fluctuations. Incorporate fingerprint access for system entry, utilize security profiles to limit functionalities, and guarantee compatibility with surveillance systems. Develop visual representations illustrating projected occupancy for the night, compile detailed reports on room conditions, and produce income reports segmented by time frames, thereby enhancing operational efficiency and the ability to make informed decisions. This thorough strategy not only optimizes procedures but also significantly elevates guest satisfaction and improves revenue management practices. Additionally, continuous assessment of staff performance and guest feedback can further refine service delivery, contributing to long-term success in the hospitality sector.
What is Clovatel?
Clovatel is a cutting-edge hotel management system hosted in the cloud, designed to address the needs of modern hospitality with all necessary features included. This extensive platform boasts modules such as a Self-Service Kiosk, a mobile app for housekeeping, a mobile app for room service, and various other functionalities. The Self-Service Kiosk comes with state-of-the-art features, including facial recognition, the ability to scan passports and NRICs, cash collection, an online payment gateway, credit card processing, QR code payment options, and a room key-card encoding system. Guests can leverage the kiosk for numerous self-service functions, including checking in and out, as well as more advanced features like extending stays or upgrading accommodations. Furthermore, the Clovatel Housekeeping App optimizes the cleaning workflow by automatically alerting housekeepers about when guests check in or out, alongside which rooms need attention. Once housekeepers finish their assignments, they can update room statuses, facilitating effective communication and management throughout the hotel. By integrating these user-friendly technologies, Clovatel not only improves operational efficiency but also significantly enhances the overall guest experience, making it an indispensable tool for hospitality providers.
Integrations Supported
Flipdish
API Availability
Has API
API Availability
Has API
Pricing Information
$0.99 per room
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
NS Hoteles
Company Location
Mexico
Company Website
nshoteles.com.mx/
Company Facts
Organization Name
Ionesoft Solutions Pte Ltd
Company Website
www.clovatel.com
Categories and Features
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental