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What is Napier iLTC?

The Napier iLTC solution allows care providers to work together seamlessly, manage their clients with precision, and offer tailored care through a comprehensive platform that operates in the cloud, specifically designed to fulfill the organization’s requirements without incurring extra IT burdens. This innovative, AI-enhanced, cloud-based care solution is built to be scalable, fostering an integrated approach to comprehensive care. Tailored to fulfill the decision-making needs across clinical, administrative, and operational domains, Napier iLTC caters to various long-term care business types. Furthermore, it serves multiple modalities of care, including home care, center-based care, and residential care, ensuring a holistic approach to patient management. In doing so, it enhances the quality of care delivered while streamlining operations for providers.

What is Grievly?

Grievly is an innovative platform powered by AI that focuses on the management of grievances within skilled nursing facilities. This solution aids SNF teams in effectively handling complaints from residents and their families by providing structured workflows, tracking important deadlines, keeping thorough documentation, enabling necessary approvals, and ensuring compliance through robust audit trails. Furthermore, Grievly harnesses artificial intelligence to identify patterns in recurring issues, simplify complex cases, suggest follow-up actions, and empower leadership to recognize potential risks across various facilities at an earlier stage. By optimizing the grievance resolution process, Grievly strives to improve the experiences of residents and staff alike, fostering a more harmonious environment within nursing facilities. Ultimately, the platform's goal is not only to resolve complaints but also to promote a culture of continuous improvement and care excellence.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Napier Healthcare Solutions

Date Founded

1996

Company Location

Singapore

Company Website

www.napierhealthcare.com/home/intermediate-long-term-care-suite-iltc/

Company Facts

Organization Name

Grievly.ai

Date Founded

2026

Company Location

United States

Company Website

grievly.ai/

Categories and Features

Home Care

Billing & Invoicing
Care Plan Management
Caregiver Management
Client Management
Field Communication
Insurance Management
Payroll Management
Scheduling
Visit Verification

Long Term Care

Claims Management
Clinical Care
EHR
Electronic Health Record
For Home Care Providers
For Nursing Homes
Geriatric Care
MDS Review
Patient Records
Staff Scheduling

Nursing Home

Billing & Invoicing
Charting
Electronic Signature
Incident Management
Meal / Nutrition Management
Medication Tracking
Patient Intake
Referral Management
Scheduling

Categories and Features

Nursing Home

Billing & Invoicing
Charting
Electronic Signature
Incident Management
Meal / Nutrition Management
Medication Tracking
Patient Intake
Referral Management
Scheduling

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