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What is NeatScore?

NeatScore is a digital platform aimed at facilitating janitorial inspections and managing work orders, specifically designed for cleaning contractors and facility management teams. Inspectors assess various environments, such as buildings and floors, employing custom checklists in conjunction with the APPA 1–5 rating system, while also uploading time-stamped images and notes to document any issues found. Any items that do not meet inspection standards can be transformed into work orders that include deadlines, notifications, and escalation protocols, enabling teams to address these problems by submitting follow-up images and arranging for the inspector to re-evaluate. Managers gain the advantage of monitoring routine inspection schedules, evaluating coverage, tracking scoring trends, and pinpointing outstanding issues through interactive dashboards, with the capability to share tailored reports with clients or grant them direct access to the platform. The system supports an unlimited number of buildings, offers customizable site and area setups, allows for offline inspections, and facilitates the creation of unique templates for consistent quality assessments across various locations. Available through web browsers on mobile devices, tablets, or computers, NeatScore provides flexibility and ease of use for all participants. Furthermore, this software enhances communication and accountability, establishing itself as an essential resource for upholding superior cleanliness standards and effective facility management practices, ultimately contributing to improved client satisfaction.

What is Janitorial Service Software?

Our cleaning management software significantly boosts operational efficiency, allowing your business to excel in the highly competitive landscape of custodial services today. With features like automated bidding, advanced asset and employee monitoring, and effective scheduling and appointment notifications, it liberates your time to focus on more essential parts of your business. We understand that navigating the fast-paced world of technology can be a challenge for many organizations. However, embracing the right technology is crucial for remaining pertinent in the modern market. This realization has propelled Thoughtful Systems to enhance the Scheduling Manager software, specifically designed for janitorial services, for over 25 years. Throughout this extensive period, we have continually improved and expanded our software offerings by actively incorporating valuable feedback from our janitorial and custodial business partners. Consequently, we are able to deliver a premier software solution that is uniquely tailored to meet their specific needs, facilitating their success in the industry. Our dedication to innovation and excellence is steadfast, as we persist in evolving to meet the requirements of our clients and the dynamic market. We strive to ensure that our software remains not only relevant but also ahead of industry trends, offering our clients a competitive edge.

Media

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Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$149 CAD/month
The monthly plan is $149 CAD for up to three team users, with unlimited buildings and free client logins. Each additional team member is $25 CAD/month. Annual billing is $1,639 CAD for the first year, including one month free; taxes may apply. A 14-day free trial is available.
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Online Training

Company Facts

Organization Name

NeatScore

Date Founded

2026

Company Location

Canada

Company Website

neatscore.ca

Company Facts

Organization Name

Thoughtful Systems

Date Founded

1986

Company Location

United States

Company Website

thoughtfulsystems.com/industries/janitorial-business-software/

Categories and Features

Janitorial

Not specified

Categories and Features

Janitorial

Bid Management
Employee Scheduling
Payroll Management

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