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What is Nectar DXP?

Elevate the interactions of customers, agents, and users through a dedicated enterprise platform crafted for seamless voice, video, and omnichannel communications. This comprehensive and flexible service management solution provides extensive visibility, contextual insights, and actionable intelligence across a range of workloads and vendor systems. Specifically designed to address the unique session-oriented nature of voice, video, and live collaboration, Nectar DXP acts as the core platform for Nectar's array of services. Driven by a centralized correlation engine, this platform assimilates experience-impacting telemetry from a variety of cloud environments and on-premises data sources, guaranteeing thorough visibility across the platform, network, and endpoint domains. By focusing on vital data, Nectar DXP empowers users to derive actionable insights through an innovative framework that reflects the dynamics of real-time communication experiences. This capability ultimately fosters improved decision-making and operational efficiency. Furthermore, the platform's commitment to delivering real-time insights positions it as an essential asset for organizations striving to refine and enhance their communication strategies. Through its advanced features, Nectar DXP helps businesses not only to adapt but also to thrive in a rapidly evolving digital landscape.

What is LumisXP?

LumisXP serves as a digital experience platform aimed at medium-sized enterprises within the South American region. Renowned for its agility, LumisXP is favored by developers due to its ability to provide intricate and tailored solutions in just a few weeks. The platform enhances the capabilities of marketing teams, enabling them to craft and launch new, engaging personalized pages independently of IT departments. With a robust content management system seamlessly connected to its distinctive customer experience module, LumisXP offers features such as analytics, real-time user segmentation, journey mapping, and A/B testing. Available in both PaaS and on-premise configurations, the platform boasts the capacity to accommodate millions of users alongside several million page views daily. Companies appreciate LumisXP for its adaptability, speed, and resilient architecture, which ensures the delivery of high-performing digital solutions, making it a preferred choice in the competitive landscape. This versatility allows businesses to respond swiftly to market changes while continuously improving their customer interactions.

Media

Media

No images available

Integrations Supported

Avaya Experience Platform
Cisco Secure Cloud Analytics
Genesys Cloud CX
Microsoft 365
Zoom
Zoom Phone

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

$1200/month

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS
Windows
Mac
On-Prem
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Nectar

Company Location

United States

Company Website

www.nectarcorp.com/products/

Company Facts

Organization Name

Lumis

Date Founded

2001

Company Location

Brazil

Company Website

www.lumis.com.br/

Categories and Features

Categories and Features

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