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What is Nectar Desk?

Nectar Desk is a software-as-a-service (SaaS) platform designed to manage both incoming and outgoing calls effectively. In addition to call management, it features robust reporting and analytics capabilities. Our all-encompassing call center software can be deployed in just a few moments. Users have the flexibility to personalize their agents, purchase phone numbers, and access numerous additional functionalities. Nectar Desk encompasses essential call center operations while also providing sophisticated tools for enhanced performance. You can analyze comprehensive metrics on agent performance, which include call recordings, availability, response times, and live listening options, along with tailored reports and notifications. Furthermore, Nectar Desk enables the management of all omnichannel communications from a single interface. The software facilitates seamless integration of SMS, ticketing systems, and chat services. Now, you have the ability to observe the performance of all your agents, including remote representatives, in real-time. Additionally, this platform allows you to evaluate and assess interactions between your agents and potential clients, ensuring timely support when necessary, ultimately enhancing customer satisfaction.

What is Church-Calls.com?

Voice broadcasting for churches allows leaders to quickly communicate important messages or alerts to their congregations. Database Systems Corp. (DSC) has developed a solution that streamlines the automatic distribution of phone messages for educational institutions via their efficient calling service. This system guarantees rapid message delivery while maintaining cost-effectiveness. These phone notifications may include essential updates about church events or meetings. Known as voice broadcasting, phone broadcasting, or message broadcasting, this modern communication technique can transmit a voice message to hundreds or even thousands of people within an incredibly short period. It is commonly utilized for community alerts and notifications, as well as in various business applications. Additionally, church voice broadcasts can function as crucial emergency alerts and warnings, ensuring that members are kept informed during urgent situations. By leveraging this innovative technology, churches can significantly enhance their outreach efforts and foster better communication with their community members. This capability not only strengthens connections but also promotes a sense of unity among congregants.

Media

Media

Integrations Supported

ActiveCampaign
Capsule
GoHighLevel
HubSpot CRM
Insightly
Ontraport
Pipedrive
Salesflare
Salesforce
ServiceTitan
Shopify
Vonigo
Zingtree

Integrations Supported

ActiveCampaign
Capsule
GoHighLevel
HubSpot CRM
Insightly
Ontraport
Pipedrive
Salesflare
Salesforce
ServiceTitan
Shopify
Vonigo
Zingtree

API Availability

Has API

API Availability

Has API

Pricing Information

$50 per user per month
Free Trial Offered?
Free Version

Pricing Information

$25 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Nectar Desk

Date Founded

2015

Company Location

Canada

Company Website

www.nectardesk.com

Company Facts

Organization Name

Church-Calls.com

Company Location

United States

Company Website

www.church-calls.com/church-voice-broadcasting.htm

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

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