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What is Neo?

A well-crafted business email reflects professionalism and reinforces your dedication to customers and partners. Employing a customized domain that corresponds with your business name boosts your credibility among clients. With advanced features aimed at maximizing productivity and nurturing strong customer connections, you can receive immediate alerts when your emails are read. You can also respond to common inquiries with ease and schedule messages to be sent at the most effective times for engagement. Additionally, reminders will prompt you to follow up and keep conversations active. Manage your inbox efficiently by giving priority to important emails while addressing less pressing ones later. You can also prevent specific senders or entire domains from overwhelming your inbox. Ensure your communications remain secure with spam filters and two-factor authentication. Rectify any errors before they reach your client's inbox to uphold your professional image. Moreover, you can effortlessly create a personalized, mobile-responsive website without requiring any design expertise, enabling you to boost your online visibility successfully. This suite of features not only simplifies your communication but also enhances your brand's reputation in the eyes of your audience while fostering a more organized workflow. Ultimately, an efficient email system can significantly contribute to your overall business success.

What is Keeping?

Keeping enables every member of your team to receive, respond to, and assign support emails directly from their personal mailbox. These support emails are systematically organized into a distinct section of your mailbox, ensuring they are separate from your regular emails. By delegating requests to specific teammates, you foster accountability and manage the distribution of tasks more effectively. Additionally, categorizing emails as open, closed, or pending allows for clear tracking of their status, ensuring that no requests slip through the cracks. You can also view your Shopify customer information within Keeping without having to exit Gmail. With advanced reporting features, you gain valuable insights into your team's customer response patterns. This includes monitoring first response times, assessing the volume of incoming requests, and evaluating how your team addresses them, ultimately enhancing your customer service strategy. Overall, Keeping streamlines the support process and improves team efficiency.

Media

Media

Integrations Supported

Gmail
Google Calendar
Google Workspace
HTML
Microsoft Outlook
Shopify
VATBox
Zapier

Integrations Supported

Gmail
Google Calendar
Google Workspace
HTML
Microsoft Outlook
Shopify
VATBox
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$1.99 per month
Free Trial Offered?
Free Version

Pricing Information

$8 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Neo

Company Location

United Arab Emirates

Company Website

www.neo.space/

Company Facts

Organization Name

Keeping

Date Founded

2019

Company Location

Brookyn, NY

Company Website

www.keeping.com

Categories and Features

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Email Management

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Website Builder

Auto Update
Content Import / Export
Drag & Drop
Invoices
Landing Pages / Web Forms
Newsletter Management
Online Booking
Online Store Builder
Pre-built Templates
Real Time Editing
SEO
Survey Builder
White Label

Categories and Features

Email Management

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

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