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What is Neo Enterprise Assistant Platform?

Neo functions as an AI-powered digital assistant aimed at optimizing your daily tasks, including arranging meetings, monitoring dashboards, and gathering information, among other capabilities. It serves as a conversational interface specifically designed for virtual enterprise assistance. By aiding both employees and customers in their routine activities and software interactions, Neo can be customized to align with distinct company workflows and tools. Users can interact with Neo using either voice commands or text inputs, offering a versatile approach to engagement. With Neo, users can request information from external systems and trigger a range of actions, effectively allowing for seamless communication with B2B software. The Neo Enterprise Assistant Platform facilitates the configuration and enhancement of Neo's features and integrations, ensuring it aligns with individual needs. This level of customization not only boosts productivity but also enhances efficiency across a variety of organizational tasks, making Neo an indispensable tool in modern workplaces. Additionally, its user-friendly design encourages widespread adoption among teams, further amplifying its impact on overall performance.

What is Conversity?

Elevate your experience with Facebook Messenger by incorporating Conversity, which transforms it into an exceptional platform for customer engagement. By leveraging Conversity's capabilities on your backend, you can effectively manage and direct incoming conversations to your internal teams, address offline queries, transfer chats effortlessly between team members, and initiate multi-party conferences, among various other features. Renowned for its extensive suite of enterprise-level functions, Conversity emerges as one of the most advanced and comprehensive solutions specifically designed for Facebook Messenger interactions. It empowers you to develop tailored, interactive, multi-layered menu options that help guide customers to the appropriate teams or departments. Moreover, these menu options can be employed to send helpful information or gather user feedback before connecting them with your support personnel. Additionally, Conversity seamlessly integrates with top CRM and LMS platforms such as Salesforce, Zendesk, Microsoft Dynamics, Oracle CRM, Hubspot, Marketo, Freshdesk, Zoho, and SugarCRM, as well as with widely used Content Management Systems like WordPress, Joomla, and Magento. This capability ensures a unified and efficient communication experience across your organization. Ultimately, not only does this integration enhance overall customer satisfaction, but it also promotes streamlined operational efficiency among your teams, leading to a more productive and harmonious work environment.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Dialogflow
GitHub
Google Analytics
Google Chrome
HubSpot CRM
IBM Watson
LUIS
LinkedIn
Microsoft Access
Microsoft Edge
Mozilla Firefox
Opera
Oracle Cloud Infrastructure
Sage CRM
Salesforce
Slack
WhatsApp
Workday Extend
XING Events

Integrations Supported

Amazon Web Services (AWS)
Dialogflow
GitHub
Google Analytics
Google Chrome
HubSpot CRM
IBM Watson
LUIS
LinkedIn
Microsoft Access
Microsoft Edge
Mozilla Firefox
Opera
Oracle Cloud Infrastructure
Sage CRM
Salesforce
Slack
WhatsApp
Workday Extend
XING Events

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$99.00/month/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Neohelden GmbH

Date Founded

2018

Company Location

Germany

Company Website

neohelden.com/product/

Company Facts

Organization Name

Aumenta Global Services

Date Founded

2015

Company Location

India

Company Website

conversity.net

Categories and Features

Categories and Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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