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What is Net@Suite?

The digital utility platform acts as Engineering's cloud-based solution specifically designed for a range of sales and distribution operators in the gas and electricity industries, leveraging over ten years of deep expertise in critical market processes. Net@Suite is distinguished as an ideal option for experts involved in integrated water distribution, district heating, waste management, and public lighting. This all-encompassing, interconnected, and intelligent platform not only fulfills traditional internal efficiency demands but also meets new digital business requirements through our Net@Suite offering, which is a component of our larger suite of digital technology services. Moreover, Net@Suite presents innovative payment models specifically crafted for the utility industry, utilizing a modular approach that responds to evolving market needs. In addition to these features, it allows operators of plants and transmission infrastructure to harness Augmented and Virtual Reality (AR, MR, VR) technologies for effective guided operational procedures, thereby improving productivity and safety in utility management. With the ability to adapt to various operational challenges, this platform represents the future of utility service management.

What is BEACON?

The BEACON Software as a Service (SaaS), hosted in the cloud, presents a thorough solution for managing utilities and engaging consumers, effectively meeting requirements such as meter reading, proactive exception management, and comprehensive reporting. Utilizing cutting-edge ORION endpoints, the BEACON SaaS gathers interval meter reading data via different communication technologies, including cellular, fixed networks, and mobile options, providing 15-minute interval data up to four times daily. This system equips users with extensive analytics and a holistic view of the effectiveness of water utilities and metering systems. Users enjoy immediate access to metering data and system alerts through an intuitive interface that offers a range of customizable reporting options. Furthermore, it enhances proactive exception management by dispatching timely alerts and real-time notifications, allowing for swift resolution of operational and customer service issues. With APIs that enable seamless integration with customer information systems (CIS), billing procedures, and other utility platforms, BEACON SaaS emerges as a versatile cloud-based solution. Moreover, its innovative design not only boosts operational efficiency but also fosters improved customer satisfaction through effective engagement approaches. This dual focus on functionality and user experience positions BEACON SaaS as a leader in utility management solutions.

Media

Media

Integrations Supported

Sourcetable
Talkdesk

Integrations Supported

Sourcetable
Talkdesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Engineering

Company Location

Italy

Company Website

www.eng.it/en/our-platforms-solutions/net-suite

Company Facts

Organization Name

Badger Meter

Date Founded

1905

Company Location

United States

Company Website

www.badgermeter.com/products/analytics-software/beacon/

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Categories and Features

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