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What is NetSymm?

NetSymm Order Express streamlines order and invoice management by enabling customers to place secure orders around the clock. Start your online selling journey today with NetSymm Order Express, which reduces errors, automates sales order processing, and provides timely order updates. Users have the flexibility to select from various suppliers while exploring their product catalogs and pricing information. With the convenience of placing orders via phone, tablet, or desktop at any hour, customers experience enhanced accessibility. Once orders are received and verified, your ERP system processes them automatically. Additionally, you can analyze trending categories and products through visual charts. Recent messages and purchase orders (POs) are readily available for quick reference, while numerous reports detail buyer lists, POs, products, and invoices. The system allows for customizable dashboards and reports tailored to your preferences. Customers benefit from the ability to adjust quantities, select different products, and reorder previous purchases, ultimately driving sales growth. Furthermore, you can provide real-time status updates throughout the order lifecycle, including creation, invoicing, and shipping, along with pertinent shipment tracking information for enhanced customer satisfaction. By implementing these features, businesses can significantly improve their operational efficiency and customer engagement.

What is ManageOrders?

ManageOrders is an innovative self-service solution for customer order management that enhances the functionality of your OnSite business management software by providing a web portal for customers to easily manage their orders. This convenience allows customers to effortlessly review their orders, track shipments, and process payments anytime and on any device, whether it’s a desktop, laptop, tablet, or smartphone. Not only does ManageOrders streamline the ordering process for customers, but it also conserves valuable time and resources for your business by facilitating self-service and minimizing reliance on your sales or customer service teams to address order inquiries. Furthermore, the platform offers extensive customization options, enabling you to align its appearance with your business branding by matching your website's design, incorporating your logo, and utilizing a personalized URL. With ManageOrders, you maintain complete control over the customer experience, deciding what aspects they can access and manage, including orders, payments, designs, and shipping details. The system is crafted to be mobile-responsive, ensuring smooth functionality across various devices, which guarantees an efficient order management experience for your customers. Additionally, its user-friendly interface is designed so that individuals with varying levels of technical expertise can navigate the platform with ease, enhancing overall customer satisfaction and engagement. Ultimately, ManageOrders positions your business to better meet customer needs while fostering a more streamlined operational workflow.

Media

Media

Integrations Supported

Avalara
InkSoft
Onsite
Sage Accounting
Shopify
WordPress

Integrations Supported

Avalara
InkSoft
Onsite
Sage Accounting
Shopify
WordPress

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

NetSymm

Company Location

United States

Company Website

www.netsymm.com

Company Facts

Organization Name

ShopWorks

Date Founded

1997

Company Location

United States

Company Website

www.shopworx.com/manageorders/

Categories and Features

Billing and Invoicing

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Procurement

Asset Management
Auction Management
Bid Management
Budget Management
Catalog Management
Contract Management
Inventory Management
Invoice Processing
PunchOut
Purchase Order Management
Receiving
Requisitions & Approvals
Sourcing Management
Spend Management
Supplier Management

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

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