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What is Netreo?

Netreo stands out as a premier full-stack platform for managing and observing IT infrastructure. It serves as a comprehensive source of truth for proactive monitoring of performance and availability across extensive enterprise networks, infrastructures, and applications. Our platform is designed to cater to the needs of: IT executives, who benefit from complete visibility into business services, down to the underlying infrastructure and networks that sustain them. IT Engineering teams, who utilize it as a decision-making tool to effectively plan and design modern solutions. IT Operations groups, who gain real-time insights into issues within their environments, allowing them to identify bottlenecks and understand their impact on users. These valuable insights extend to mixed systems and vendor environments that are dynamic and ever-evolving. With ongoing support for over 350 integrations, we continue to expand our partnerships with network, storage, virtualization, and server vendors. As a result, organizations can adapt seamlessly to the complexities of their IT landscapes.

What is IR Collaborate?

Unified communications and collaboration platforms serve as critical components for numerous essential business functions. As the trend of hybrid work environments continues to rise alongside the demand for a seamless user experience, ensuring consistent uptime, quick problem resolution, and valuable analytics has never been more important. Utilize the insights required to discover creative ways to connect people, no matter where they are located. It is vital for the tools your organization relies on to operate effortlessly, thereby enhancing team communication and collaboration. With IR Collaborate, you can ensure that communication remains uninterrupted, whether your employees are working on-site or remotely. Furthermore, you can significantly decrease helpdesk requests and shorten troubleshooting times through proactive intelligent alerts that anticipate problems by analyzing trends and current data, ultimately leading to improved efficiency. This method not only conserves time but also cultivates a workforce that is more engaged and interconnected, fostering a positive organizational culture. Embracing these solutions can empower your team to work more effectively and collaboratively, driving overall business success.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Cisco Adaptive Security Appliance (ASA)
Cisco Meraki
DERDACK Enterprise Alert
Fortinet SD-WAN
Freshdesk
Jira Service Management
MariaDB
Microsoft Exchange
MySQL
Nutanix Intelligent Operations
Palo Alto Networks Next-Generation Firewalls
PostgreSQL
ServiceNow
Slack
Trellix Helix Connect
VMware vSphere
WatchGuard Network Security
Zendesk

Integrations Supported

Zoom Phone

API Availability

Has API

API Availability

Pricing Information

$5/resource/mo
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Linux

Supported Platforms

SaaS
Windows
Linux

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Netreo

Date Founded

2000

Company Location

United States

Company Website

www.netreo.com

Company Facts

Organization Name

IR

Date Founded

1988

Company Location

Australia

Company Website

www.ir.com/products/collaborate

Categories and Features

AIOps

Not specified

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Capacity Planning

Not specified

Cloud Management

Capacity Analytics
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring

Cloud Monitoring

Not specified

Configuration Management

Access Control / Permissions
Infrastructure Automation
Reporting Analytics / Visualization

Container Management

Not specified

Database

Not specified

Database Monitoring

Anomaly Detection
Autodiscovery
Capacity Planning
Dashboard
Dependency Tracking
Historical Trend Analysis
Multitenancy
Notifications / Alerts
Performance Monitoring
Predictive Analytics
Resource Optimization
Troubleshooting

DevOps

Dashboard

Infrastructure-as-a-Service (IaaS)

Analytics / Reporting
Configuration Management
Network Monitoring
Performance Monitoring
SLA Monitoring

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
Rich HTML Email Notifications

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

IT Service

Not specified

Network Management

Not specified

Network Mapping

Color Codes / Icons
Device Auto Discovery
Hierarchical Mapping
Location-Based Mapping
On-Demand Mapping
Reporting/Analytics
Self-Updating Maps
Web Traffic Reporting

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Network Troubleshooting

Alerts / Escalation
Bandwidth Troubleshooting
Change Management
Configuration Management
Connectivity Management
Data Visualization
Historical Audit
Network Analysis
Network Monitoring

Observability

Not specified

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Server Management

CPU Monitoring
Database Servers
Email Monitoring
Event Logs
History Tracking
Virtual Machine Monitoring

Server Monitoring

Not specified

System Monitoring

Alerts / Notifications
Device Monitoring
Remote Monitoring
Reporting / Analytics
Server Monitoring

Website Monitoring

Availability Testing
Event Logs
Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Performance Metrics
Real Time Monitoring
Transaction Monitoring
Uptime Reporting

Categories and Features

Network Mapping

Not specified

Network Monitoring

Diagnostic Tools
Server Monitoring

Network Troubleshooting

Alerts / Escalation
Configuration Management
Data Visualization
Network Analysis
Network Monitoring

RMM

Network Monitoring

Server Management

Event Logs

Unified Communications

Audio / Video Conferencing
Call Recording
Call Routing
Multi-User Collaboration
Voice Mail

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