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Ratings and Reviews 0 Ratings
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What is Neuron7?
Quickly and accurately diagnose and resolve service challenges for enhanced profitability. Neuron7's AI forecasts the types of issues and the necessary steps for resolution, enabling even the newest team members to perform on par with seasoned call center representatives and field service experts. This technology helps deflect calls, boosts first-call resolution rates, and minimizes parts waste, all while effectively capturing valuable expert knowledge. Additionally, Neuron7's AI consistently evolves to discover optimal resolution pathways, ensuring that individuals can achieve success swiftly, regardless of the sheer number of agents and diverse product configurations involved. As a result, organizations can streamline their operations and significantly improve customer satisfaction.
What is AnswerGPT?
Revolutionize your customer service approach with AnswerGPT™, a cutting-edge generative AI platform designed to elevate the effectiveness of your support team, resulting in faster problem resolutions, improved customer satisfaction, and lower operational expenses. By transforming your company's knowledge into agile and responsive answers, your team can quickly address challenges while enhancing the quality of their responses, ensuring that customer contentment remains at the forefront of your operations. This state-of-the-art system automatically handles common inquiries, categorizes similar questions, and empowers your staff to focus on more pressing issues. AptEdge effortlessly integrates with all the tools you depend on—such as knowledge bases, ticketing systems, issue tracking platforms, CRMs, code repositories, and collaboration tools—ensuring comprehensive coverage of your needs. No matter what applications you use, we have the solution for you. Boost your sales team's competitive edge, allow developers to concentrate on coding tasks, and support product teams in refining their offerings with greater efficiency. Equip your agents to instantly become knowledgeable resources while retaining full awareness of emerging trends, enabling proactive management of potential issues before they impact your business. With such an all-encompassing solution at your disposal, your organization is poised to succeed in today’s dynamic market environment, paving the way for future growth and adaptability. Embrace this transformation and witness the remarkable benefits it brings to your customer service operations.
Integrations Supported
Jira
Microsoft Teams
Salesforce
ServiceNow
Slack
ChatGPT
Confluence
Microsoft Azure
Microsoft Dynamics 365
Microsoft SharePoint
Integrations Supported
Jira
Microsoft Teams
Salesforce
ServiceNow
Slack
ChatGPT
Confluence
Microsoft Azure
Microsoft Dynamics 365
Microsoft SharePoint
API Availability
Has API
API Availability
Has API
Pricing Information
$0
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Neuron7.ai
Date Founded
2020
Company Location
United States
Company Website
neuron7.ai/
Company Facts
Organization Name
AptEdge
Company Website
www.aptedge.io
Categories and Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Natural Language Processing
Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking
Categories and Features
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
