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What is Newgen Appeals and Grievances?

When addressing the concerns and appeals of members, it is essential to comply with regulatory standards. Our rules-based system facilitates the prioritization and routing of service requests while enhancing resource efficiency. The platform enables the documentation of all decisions, notes, exceptions, and additional details for reference or auditing purposes. By automating your service request workflows, you can not only improve member satisfaction and ensure compliance but also strengthen the resilience of your organization for the future. This strategic approach ultimately leads to a more streamlined operation and better service delivery.

What is Inovaare?

Inovaare is a pioneer in providing health plan solutions that drive digital transformation in the healthcare industry, specializing in the automation of complex workflows associated with Medicare, Medicaid, and Commercial appeals and grievances (A&G), in addition to Compliance Program Effectiveness (CPE). Their adaptable cloud-based modules collect real-time information from multiple internal and external sources, resulting in a cohesive compliance management system. With a strong focus on HIPAA compliance, the platform integrates the most up-to-date regulatory practices, allowing health plans to fulfill their unique business requirements, stay prepared for audits, minimize risks of non-compliance, and lower operational costs. By streamlining labor-intensive manual compliance tasks, Inovaare’s advanced Appeals & Grievances and Regulatory Compliance tools improve CMS reimbursements, reduce compliance audit risks, and cut down on operating expenses. The software’s flexibility not only enhances risk detection and boosts operational efficiency but also provides accessible analytics that support informed decision-making. This cutting-edge strategy simplifies processes and equips healthcare organizations with the necessary tools to adeptly navigate the intricate regulatory environment, ultimately fostering a more resilient healthcare infrastructure. With Inovaare’s solutions, organizations can confidently adapt to the ever-evolving demands of the healthcare landscape.

Media

Media

Integrations Supported

Aerial
Rackspace Cloud Files

Integrations Supported

Aerial
Rackspace Cloud Files

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Newgen Software

Date Founded

1992

Company Location

United States

Company Website

www.newgensoft.com

Company Facts

Organization Name

Inovaare

Date Founded

2006

Company Location

United States

Company Website

www.inovaare.com

Categories and Features

Categories and Features

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