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What is NewgenONE Case Management Platform?

Case management employs specialized software to manage business cases from initiation to resolution. This approach combines human input with smart automation to improve overall efficiency. The journey to case resolution is frequently shaped by human decisions, unpredicted events, established rules and regulations, as well as changes in content status, rather than being dictated solely by predictable and predefined workflows. Moreover, this adaptable strategy provides organizations with the ability to respond effectively to a range of challenges that may develop throughout the case management process, ensuring a more responsive and tailored approach to each unique situation. Emphasizing flexibility, it allows firms to continually refine their methods in response to evolving circumstances.

What is ArkCase?

Boost your case management productivity with ArkCase, a platform certified by FedRAMP that is designed to customize and automate extensive case management workflows, guaranteeing consistent and prompt responses. Eliminate the challenges of lost documents, misplaced correspondence, missed deadlines, and the resulting stress. ArkCase offers a flexible case management solution that works seamlessly across various platforms. You can choose to deploy ArkCase as a fully on-premise system, a hybrid setup, or a cloud-based solution, providing the flexibility to enhance your existing systems or completely transform your technological landscape. This versatility empowers agencies to achieve swift, end-to-end processing through a queue-based workflow developed by FOIA experts. From the initial intake to the final release, ArkCase optimizes and streamlines numerous tasks to foster greater efficiency and collaboration among teams. With features like bulk redaction, de-duplication, automated transcription of audio and video, progressive disclosure, and machine-assisted identification, ArkCase stands out in the domain of case management. Moreover, the platform not only simplifies operations but also significantly alleviates the workload for team members, allowing them to focus on more strategic initiatives. Ultimately, ArkCase represents a significant advancement in how organizations manage their case workflows.

Media

Media

Integrations Supported

Pismo

Integrations Supported

AWS Marketplace
Rocket TMON One

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$60 per user per month
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
On-Prem

Customer Service / Support

Standard Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Newgen Software

Date Founded

1992

Company Location

United States

Company Website

www.newgensoft.com

Company Facts

Organization Name

ArkCase

Company Location

United States

Company Website

www.arkcase.com

Categories and Features

Legal Case Management

Not specified

Categories and Features

Legal Case Management

Calendar Management
Document Management
Expense Tracking
Records Management
Task Management
Time Tracking

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