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What is NewgenONE Contextual Content Services Platform?

The NewgenONE Content Services Platform (CSP) empowers organizations to manage the full content lifecycle, from origination to disposition. By linking content with processes and business context, it helps digitize operations, break silos, and drive smarter decisions. With intelligent capture, it consolidates information into a secure, centralized repository accessible across web, mobile, and cloud workflows. NewgenONE CSP leverages generative AI to auto-classify content, summarize documents, enrich metadata, enable NLP search, and provide natural language Q&A for instant insights. With enterprise-grade security, role-based access, audit trails, encryption, a cloud-native, and mobile-ready architecture, it offers a secure, scalable foundation.

What is NewgenONE Robotic Process Automation (RPA)?

Optimize both straightforward and complex business operations by integrating human capabilities with robotic processes, which significantly reduces the burden of routine tasks for knowledge workers and boosts overall organizational productivity. Employ machine learning (ML) and artificial intelligence (AI) to deliver intelligent responses to customer inquiries, while maintaining a personal touch in interactions. Newgen's Robotic Process Automation (RPA) acts as an essential link in achieving holistic process automation. This empowers businesses to manage repetitive and mundane tasks either autonomously or as part of larger, intricate enterprise workflows. Furthermore, Process Insights enables continuous monitoring of the health and efficiency of complex processes by revealing hidden challenges and pinpointing tasks ripe for automation, in addition to forecasting future resource requirements based on historical data. By adopting such advanced technology, organizations stand to not only enhance efficiency but also cultivate a more agile and adaptive work environment that can better respond to changing demands. Ultimately, this strategic approach positions businesses to thrive in an increasingly competitive landscape.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Newgen Software

Date Founded

1992

Company Location

United States

Company Website

newgensoft.com/platform/content-services-platform/

Company Facts

Organization Name

Newgen Software

Date Founded

1992

Company Location

India

Company Website

newgensoft.com/platform/low-code-process-automation/robotic-process-automation/

Categories and Features

Content Collaboration

Client Portal
Cloud Storage
Digital Asset Management
Document Creation / Editing
Document Management
Electronic Signature
Feedback Management
File Sharing
Messaging / Discussion
Real-Time / Interactive Editing
Roles / Permissions
Search
Version Control
Video / Image Editing
Workflow / Approval Process

Content Management

Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management

Enterprise Content Management (ECM)

Archiving & Retention
Collaboration Tools
Content Lifecycle Management
Digital Asset Management
Document Management
Electronic Signature
Information Governance
Mobile Access
Search
Version Control
Workflow Management

Categories and Features

Robotic Process Automation (RPA)

Analytics
Attended Automation
Code-free Development
Image Recognition
Optical Character Recognition
Process Builder
Third Party Application Integration
Unattended Automation

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