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What is Vonage Communications APIs (Nexmo)?

Creating impactful customer journeys through engaging dialogues is essential for delivering experiences that resonate with your audience's expectations. Appreciated by developers and tailored for larger enterprises, Vonage Communications APIs (formerly Nexmo) equips emerging startups and agile companies to enhance customer interactions and achieve remarkable business outcomes on a larger scale. Our easy-to-use APIs, extensive global network, and committed support enable you to streamline communication challenges and accelerate innovation effectively. Rethink your approach to voice communication to revolutionize the way customers connect with your brand, making every interaction a crucial opportunity for growth. By advancing security and privacy protocols, we ensure seamless login experiences for your clients. Build modern, high-quality voice applications hosted in the cloud and send or receive SMS messages effortlessly across nearly every country worldwide. Gain access to real-time insights on any phone number globally, and initiate or accept calls using your existing VoIP system, all from the cloud to enhance flexibility and operational efficiency. This comprehensive strategy not only boosts user engagement but also cultivates enduring relationships with your customers, ultimately driving loyalty and success. Moreover, as industries continue to evolve, staying ahead of communication trends will be key to maintaining competitive advantage.

What is AWS Communication Developer Services?

AWS Communication Developer Services (CDS) offer a comprehensive collection of cloud-based APIs and SDKs that enable developers to seamlessly incorporate communication functionalities into their applications or websites. By implementing targeted promotions and marketing communications, you can significantly boost user engagement and ensure high deliverability rates to email inboxes. In addition, take advantage of versatile video solutions that cater to a variety of scenarios, such as telehealth, field assistance, and online learning. You also have the ability to build an interactive voice response (IVR) system that can manage touch-tone inputs, engage with conversational voice bots, and utilize text-to-speech capabilities. Enhance your messaging approach by implementing automated workflows and event-driven messaging across diverse channels, which allows you to connect with your audience at optimal times. Moreover, effectively monitor your message recipients by using either static or dynamic segmented lists, ensuring your communications are precise and targeted. This strategic approach not only streamlines the communication process but also elevates the overall user experience in your applications.

Media

Media

Integrations Supported

Audit.io
Automate.io
Brevo
Detrack
Drift
Dropbox
Hooper
HubSpot CRM
Intercom
LionDesk
LivePerson
Mosio
Navixy
PayPal
ServiceNow
Shopify
Todoist
VoiceBase
respond.io
thinQ

Integrations Supported

Audit.io
Automate.io
Brevo
Detrack
Drift
Dropbox
Hooper
HubSpot CRM
Intercom
LionDesk
LivePerson
Mosio
Navixy
PayPal
ServiceNow
Shopify
Todoist
VoiceBase
respond.io
thinQ

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vonage

Date Founded

2001

Company Location

United States

Company Website

www.vonage.com/communications-apis/

Company Facts

Organization Name

Amazon

Date Founded

1994

Company Location

United States

Company Website

aws.amazon.com/business-applications/cds/

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Categories and Features

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

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