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What is NextOS?

NextOS is a platform that consolidates five vital business tools into a single interface, encompassing CRM, phone services, live chat, surveys, and analytics. This unification enables users to manage their communication resources effortlessly with a single login and account. Utilizing machine learning and artificial intelligence, NextOS equips businesses with an in-depth understanding of each customer, making it one of the most intuitive platforms on the market. By keeping track of every interaction, you can remain aware of customer sentiments at all times. Additionally, essential customer information can be shared instantly across the organization, allowing team members to make well-informed decisions. Tailored automation can be implemented to ensure that every individual feels recognized and appreciated. Furthermore, creating a system of automated actions and alerts allows businesses to engage with customers at the most advantageous moments, ensuring that the right message is delivered. This approach not only meets but can exceed customer expectations without placing extra demands on your team, significantly improving overall satisfaction. Ultimately, the seamless integration of these features renders NextOS an indispensable resource for contemporary businesses looking to thrive.

What is Dashly?

Dashly offers a platform designed for SaaS businesses to enhance their customer communication efforts. It enables the conversion of website visitors at all stages of the sales funnel. Additionally, the platform helps re-engage inactive users through the use of live chat, automated bots, and personalized messaging strategies. Each pricing plan allows for an unlimited number of seats, ensuring flexibility for growing teams. This comprehensive approach not only fosters better engagement but also boosts overall customer satisfaction.

Media

Media

Integrations Supported

Integrations Supported

Axis LMS
Calendly
Easyflow
Facebook
Google Analytics
HelpShelf
Hyperise
Integrately
KonnectzIT
Mixpanel
One Mortgage System (OMS)
Pabbly Connect
Slack
Stackreaction
Viber
WordPress
Wufoo
Zapier
Zendesk
Zoom

API Availability

API Availability

Pricing Information

$35 per month (billed annually)
Nextiva Bundle Basic - $35/month
Nextiva Bundle Pro - $45/month
Nextiva Bundle Enterprise - $55/month

Pricing Information

$19.00/month/user
Price depends on website traffic. You pay only for unique visitors.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Nextiva

Date Founded

2008

Company Location

United States

Company Website

www.nextiva.com/why-nextiva/nextos-platform.html

Company Facts

Organization Name

Dashly

Date Founded

2014

Company Location

United States

Company Website

www.dashly.io

Categories and Features

Artificial Intelligence

Chatbot
Natural Language Processing
Process/Workflow Automation
Virtual Personal Assistant (VPA)

Business VoIP

Contact Management
IVR / Voice Recognition
Unified Communications

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Marketing Automation Integration
Mobile Access
Segmentation
Social Media Integration
Task Management

Email Marketing

Customer Surveys
Dynamic Content
Event Triggered Email
Landing Pages/Web Forms
Mobile Optimized Emails
Reporting/Analytics

Live Chat

Canned Responses
Proactive Chat
Screen Sharing
Third Party Integration
Website Visitor Tracking

Marketing Automation

Analytics / ROI Tracking
Customizable CTAs
Drip Campaigns
Dynamic Content
Sales Intelligence

Survey

Custom Survey URLs
Email Marketing

Web Analytics

Campaign Management

Categories and Features

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation

CRM

Email Marketing
Marketing Automation Integration

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Text Analysis

Customer Service

Alerts / Escalation
Appointment Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Surveys & Feedback
Workflow Management

Email Marketing

A/B Testing
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Customizable CTAs
Drip Campaigns
Dynamic Content
Lead Scoring
Segmentation
Website Visitor Tracking

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