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What is NextPatient?

NextPatient acts as an automation tool tailored for the front offices of healthcare facilities, effectively integrating with leading electronic health record and practice management systems to improve scheduling, patient communication, and administrative tasks. The platform grants patients round-the-clock access to self-scheduling features, enabling them to conveniently book, adjust, or cancel appointments online from any device, while ensuring that healthcare providers retain full control over appointment types and availability. In addition, it incorporates an automated waitlist that quickly notifies patients of any cancellations or openings, allowing providers to efficiently fill last-minute slots. With its digital check-in functionality, patients can complete their paperwork, consent forms, and insurance submissions online before their appointments, greatly reducing waiting times and eliminating the inconvenience of illegible paper documents. Moreover, NextPatient oversees payment processing, which includes deposits, secure card-on-file storage, and the automated retrieval of outstanding balances through secure links, thereby streamlining financial transactions for both patients and healthcare practices. This all-encompassing strategy not only enhances the overall patient journey but also boosts operational efficiency for medical offices, ultimately leading to improved service delivery and satisfaction.

What is Artera?

Artera strengthens how healthcare organizations communicate and care for patients by pairing a proven agentic platform with dedicated AI Service Squads. Rather than off-the-shelf software, Artera delivers a long-term partnership: AI agents handle routine patient interactions around the clock while Squads work directly with your team to solve operational challenges and build custom solutions as your needs evolve. Trusted by 1,000+ specialty practices, FQHCs, health systems, and federal agencies across scheduling, intake, billing, referral management, and post-visit care. 2B+ annual communications. #1 Best in KLAS for Patient Communications (2026). FedRAMP Class D Certification. 11+ years of healthcare experience.

Media

Media

Integrations Supported

AdvancedMD
ModMed
Veradigm EHR
athenaOne
CareCloud
DrChrono
EpicCare EMR
Greenway Health
MEDITECH Expanse
NexTech Patient Portal
NextGen
NextGen Healthcare EHR
Oracle Health Ambulatory EHR
Oracle Health EHR
eClinicalWorks

Integrations Supported

AdvancedMD
ModMed
Veradigm EHR
athenaOne
CareCloud
DrChrono
EpicCare EMR
Greenway Health
MEDITECH Expanse
NexTech Patient Portal
NextGen
NextGen Healthcare EHR
Oracle Health Ambulatory EHR
Oracle Health EHR
eClinicalWorks

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

NextPatient

Date Founded

2016

Company Location

United States

Company Website

www.nextpatient.co

Company Facts

Organization Name

Artera

Date Founded

2015

Company Location

United States

Company Website

artera.io

Categories and Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Scheduling

Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

Medical Scheduling

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Scheduling

Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

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