Nextensor Reviews & Ratings

Nextensor

5.0 out of 5 stars
Help Lightning Reviews & Ratings

Help Lightning

5.0 out of 5 stars

Ratings and Reviews 1 Rating

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 1 Rating

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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What is Nextensor?

Nextensor presents three cost-effective and robust standalone solutions, each enhancing the functions of its predecessor. Additionally, the iTrain product features an extensive training suite designed to facilitate the education of both customers and maintenance personnel within a simulated environment. The Nextensor iStart solution addresses five critical aspects of project development, which include collaboration, design, visualization, documentation, cost management, and simulation, covering operation, flow, and capacity. Building on this foundation, Nextensor iBuild expands its functionalities by introducing two more features: Functional Digital Models and Automaton Control Simulation. Furthermore, Nextensor iTrain offers an interactive virtual training suite tailored for solution providers, customers, and internal technical staff, particularly those responsible for operating and maintaining the systems. To complement these offerings, Nextensor Lite serves as a complimentary product for remote work, providing access to all previously mentioned solutions with minimal restrictions. This structure ensures that users have the tools needed for effective project management and staff training while enjoying the benefits of a streamlined and user-friendly experience.

What is Help Lightning?

Help Lightning is a company that provides a software-as-a-service (SaaS) platform focusing on remote visual assistance. We deliver cutting-edge video collaboration solutions that enable specialists from various organizations to connect and assist individuals globally, regardless of location. Our innovative cloud-based platform integrates augmented reality capabilities such as combining two video feeds and adding 3D annotations to enhance real-time communication and tackle complex challenges effectively. Help Lightning is utilized for a range of applications, including the installation, inspection, training, servicing, and repair of intricate equipment and products. Clients experience immediate enhancements in performance metrics with Help Lightning, such as improved first-time fix rates and a reduction in the need for service calls. Additionally, our solutions lead to greater workforce efficiency and heightened customer satisfaction. Improvements in service revenue and profit margins are also notable benefits. Reach out to us for further details on how we can assist your business today.

Media

Media

Integrations Supported

Simplicate

Integrations Supported

Genesys Cloud CX
IFS Field Service Management
Salesforce

API Availability

API Availability

Has API

Pricing Information

$0
Free Version
Free Trial Offered?

Pricing Information

$75,000 per year
We offer our software as an annual subscription. The pricing is based on a minimum of 100 licenses. The price per license will vary based on your needs including the number of experts providing help and the number of technicians or engineers needing help.

Supported Platforms

Windows
On-Prem

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Nextensor

Date Founded

2017

Company Location

Ireland

Company Website

nextensor.com

Company Facts

Organization Name

Help Lightning

Date Founded

2016

Company Location

United States

Company Website

helplightning.com

Categories and Features

Engineering

Not specified

Remote Work

Not specified

Categories and Features

AR Training

Not specified

Augmented Reality

Content Creation
Cross-Device Publishing
For Sales
For Training / Education
Usage Tracking / Analytics

Collaboration

Brainstorming
Document Management
Video Conferencing

Industrial AR

Not specified

Remote Support

Diagnostic Tools
Real-time Chat
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Video Support

Not specified

Remote Work

Collaboration
Remote Support
Screen Sharing
Video Chat

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