Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • SurveySparrow Reviews & Ratings
    4.3 out of 5 stars 3,089 Ratings
    Company Website for SurveySparrow
  • SurveyLegend Reviews & Ratings
    4.5 out of 5 stars 1,881 Ratings
    Company Website for SurveyLegend
  • Sogolytics Reviews & Ratings
    4.7 out of 5 stars 869 Ratings
    Company Website for Sogolytics
  • SurveyJS Reviews & Ratings
    4.8 out of 5 stars 64 Ratings
    Company Website for SurveyJS
  • WorkTango Reviews & Ratings
    4.7 out of 5 stars 1,554 Ratings
    Company Website for WorkTango
  • Jotform Reviews & Ratings
    4.6 out of 5 stars 9,009 Ratings
    Company Website for Jotform
  • GWI Reviews & Ratings
    4.4 out of 5 stars 201 Ratings
    Company Website for GWI
  • Titan Reviews & Ratings
    4.9 out of 5 stars 378 Ratings
    Company Website for Titan
  • Birdeye Reviews & Ratings
    4.7 out of 5 stars 5,194 Ratings
    Company Website for Birdeye
  • BrandMail Reviews & Ratings
    4.9 out of 5 stars 332 Ratings
    Company Website for BrandMail

What is Nextiva Survey?

Conducting targeted customer surveys plays a vital role in boosting customer engagement and refining your business approach. These surveys enable you to gain valuable insights into your customers, along with essential feedback that drives continuous improvement. They also help in assessing employee satisfaction, which is key to retaining skilled workers and enhancing the overall quality of service provided. To ensure your development investments reflect the true desires of your customer base, it is crucial to gather marketing research through these surveys. Moreover, obtaining feedback from participants at events helps in planning future events that are more successful and better organized. By understanding how customers perceive your company and the staff they interact with, you can cultivate loyalty and trust. Ultimately, surveys provide a dual benefit by revealing customer sentiments while also offering insights into employee satisfaction, which can inform effective retention and engagement strategies. By consistently seeking out this feedback, you can create a more agile and responsive business environment that adapts to the needs of both customers and employees. This ongoing dialogue not only enhances business performance but also strengthens the bond between your brand and its patrons.

What is Beyond Feedback?

We offer essential insights directly sourced from the primary stakeholders of our clients, notably their customers and employees, which promotes continuous improvement in their strategies and operational capabilities. Our methodology is grounded in practical experience gained from leadership roles in organizations akin to those we assist. With a thorough understanding of our clients' needs, we utilize creative solutions to meet these demands effectively. Our experienced Client Executives serve as the primary connection for our clients, enabling us to deeply comprehend their business landscape and facilitate smooth collaboration. Instead of adopting a one-size-fits-all approach, we customize each project to meet the distinct requirements of our clients. Rather than generating reports laden with data that may remain unutilized, we prioritize the delivery of actionable insights that also carry strategic advantages. Some of our notable services include alerts for service recovery, field reports highlighted by customers, and notifications for employee acknowledgment, all contributing to improved operational performance. Through these efforts, we aim to instigate significant transformations and propel our clients towards success, ultimately fostering a culture of continuous enhancement. By aligning our strategies with their evolving needs, we ensure that the impact of our services is both immediate and lasting.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$10 per month
Free Trial Offered?

Pricing Information

$2,000 one-time payment

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Nextiva

Date Founded

2008

Company Location

United States

Company Website

www.nextiva.com/products/customer-survey-software.html

Company Facts

Organization Name

Beyond Feedback

Date Founded

2011

Company Location

United States

Company Website

www.beyondfeedback.com

Categories and Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Feedback Collection
Survey Management

Employee Engagement

Feedback Management
Performance Management
Pulse Surveys

Employee Survey

Not specified

Market Research

Sample Management
Survey Management

Polling

Data Analysis Tools
Email Distribution
Feedback Collection
Live Results Tracking
Multiple Question Types
Online Polling
Skip Logic
Supports Audio / Images / Video

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing

Categories and Features

360 Degree Feedback

Not specified

Customer Satisfaction

Not specified

Employee Survey

Not specified

Survey

Custom Survey URLs
Email Marketing
Question Branching
Question Library
Site Intercept Survey

Popular Alternatives

SurveyLab Reviews & Ratings

SurveyLab

4.8 out of 5 stars

Popular Alternatives

Sogolytics Reviews & Ratings

Sogolytics

4.7 out of 5 stars
SurveyOL Reviews & Ratings

SurveyOL

SurveyOL.com
5.0 out of 5 stars
Spark Chart Reviews & Ratings

Spark Chart

4.9 out of 5 stars
SurveySparrow Reviews & Ratings

SurveySparrow

4.3 out of 5 stars
SurveyLab Reviews & Ratings

SurveyLab

4.8 out of 5 stars
SurveyMonkey Reviews & Ratings

SurveyMonkey

4.5 out of 5 stars