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What is Nextiva Survey?

Conducting targeted customer surveys plays a vital role in boosting customer engagement and refining your business approach. These surveys enable you to gain valuable insights into your customers, along with essential feedback that drives continuous improvement. They also help in assessing employee satisfaction, which is key to retaining skilled workers and enhancing the overall quality of service provided. To ensure your development investments reflect the true desires of your customer base, it is crucial to gather marketing research through these surveys. Moreover, obtaining feedback from participants at events helps in planning future events that are more successful and better organized. By understanding how customers perceive your company and the staff they interact with, you can cultivate loyalty and trust. Ultimately, surveys provide a dual benefit by revealing customer sentiments while also offering insights into employee satisfaction, which can inform effective retention and engagement strategies. By consistently seeking out this feedback, you can create a more agile and responsive business environment that adapts to the needs of both customers and employees. This ongoing dialogue not only enhances business performance but also strengthens the bond between your brand and its patrons.

What is Conjointly?

Conjointly serves as a formidable source for swift and dependable market research. It offers top-notch research methodologies in product and pricing analysis through an automated platform and customizable projects. Covering every aspect from study design to sampling, reporting, and interpretation, Conjointly ensures unparalleled methodological proficiency and exceptional execution quality. Their innovative approach allows clients to gain insights that drive informed decision-making in a competitive landscape.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Has API

Pricing Information

$10 per month
Free Trial Offered?

Pricing Information

$0
Basic
An easy-to-use platform with no restrictions on the number of surveys, questions, and team members. Ideal for SMEs and those trialling Conjointly's more advanced methods. Access to Market Test methods.

No cost. No wait.

Professional
All features of Basic
+ Great support (up to 2 hours of consultations per year)
+ Access to all advanced methods (including conjoint analysis, Kano, Claims Test, MaxDiff, etc.)

$2,895 per team per year
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Nextiva

Date Founded

2008

Company Location

United States

Company Website

www.nextiva.com/products/customer-survey-software.html

Company Facts

Organization Name

Conjointly

Date Founded

2016

Company Location

Australia

Company Website

conjointly.com

Categories and Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Feedback Collection
Survey Management

Employee Engagement

Feedback Management
Performance Management
Pulse Surveys

Employee Survey

Not specified

Market Research

Sample Management
Survey Management

Polling

Data Analysis Tools
Email Distribution
Feedback Collection
Live Results Tracking
Multiple Question Types
Online Polling
Skip Logic
Supports Audio / Images / Video

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing

Categories and Features

Market Research

Email / Online
Panel Management
Sample Management
Statistical Analysis
Survey Management

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Question Branching
Question Library
Skip Logic
Supports Audio / Images / Video

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