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What is Nextiva Survey?

Conducting targeted customer surveys plays a vital role in boosting customer engagement and refining your business approach. These surveys enable you to gain valuable insights into your customers, along with essential feedback that drives continuous improvement. They also help in assessing employee satisfaction, which is key to retaining skilled workers and enhancing the overall quality of service provided. To ensure your development investments reflect the true desires of your customer base, it is crucial to gather marketing research through these surveys. Moreover, obtaining feedback from participants at events helps in planning future events that are more successful and better organized. By understanding how customers perceive your company and the staff they interact with, you can cultivate loyalty and trust. Ultimately, surveys provide a dual benefit by revealing customer sentiments while also offering insights into employee satisfaction, which can inform effective retention and engagement strategies. By consistently seeking out this feedback, you can create a more agile and responsive business environment that adapts to the needs of both customers and employees. This ongoing dialogue not only enhances business performance but also strengthens the bond between your brand and its patrons.

What is Honestly?

Leverage our intuitive employee surveys to swiftly obtain valuable insights and initiate meaningful actions. Implementing regular pulse surveys enables you to accurately assess levels of employee engagement. It's essential to establish relevant KPIs to track your progress and accomplishments effectively. Our innovative, scientifically-crafted employee surveys are designed for easy implementation, requiring no specialized knowledge. Initiatives can be built on dependable data with readily available reports, all centralized on a single platform. We have extensive experience working with organizations throughout Europe, emphasizing confidentiality, data protection, and compliance with GDPR standards. Retrieve survey results using our versatile and user-friendly dashboards, which are ready for immediate use but can also be customized to fit your needs. Additionally, Honestly provides the option to export your data in multiple formats, including PDF, PowerPoint, and Excel, streamlining communication with leadership. Our Employee Survey Platform distinguishes itself from competitors by delivering exceptional features and support that enrich your organizational understanding. By utilizing these comprehensive tools, nurturing a positive workplace culture is not only feasible but also a long-lasting endeavor. Ultimately, the integration of these surveys can transform workplace dynamics, fostering an environment where employee voices are heard and valued.

Media

Media

Integrations Supported

Integrations Supported

Sesame HR

API Availability

API Availability

Pricing Information

$10 per month
Free Trial Offered?

Pricing Information

$3 per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Nextiva

Date Founded

2008

Company Location

United States

Company Website

www.nextiva.com/products/customer-survey-software.html

Company Facts

Organization Name

Honestly

Date Founded

2012

Company Location

Germany

Company Website

www.honestly.com

Categories and Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Feedback Collection
Survey Management

Employee Engagement

Feedback Management
Performance Management
Pulse Surveys

Employee Survey

Not specified

Market Research

Sample Management
Survey Management

Polling

Data Analysis Tools
Email Distribution
Feedback Collection
Live Results Tracking
Multiple Question Types
Online Polling
Skip Logic
Supports Audio / Images / Video

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing

Categories and Features

Employee Engagement

Benchmarking
Cultural Alignment
Employee Guides
Feedback Management
Performance Management
Pulse Surveys

Employee Survey

Not specified

HR Analytics

Dashboard

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