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What is Nextiva Survey?

Conducting targeted customer surveys plays a vital role in boosting customer engagement and refining your business approach. These surveys enable you to gain valuable insights into your customers, along with essential feedback that drives continuous improvement. They also help in assessing employee satisfaction, which is key to retaining skilled workers and enhancing the overall quality of service provided. To ensure your development investments reflect the true desires of your customer base, it is crucial to gather marketing research through these surveys. Moreover, obtaining feedback from participants at events helps in planning future events that are more successful and better organized. By understanding how customers perceive your company and the staff they interact with, you can cultivate loyalty and trust. Ultimately, surveys provide a dual benefit by revealing customer sentiments while also offering insights into employee satisfaction, which can inform effective retention and engagement strategies. By consistently seeking out this feedback, you can create a more agile and responsive business environment that adapts to the needs of both customers and employees. This ongoing dialogue not only enhances business performance but also strengthens the bond between your brand and its patrons.

What is InfoPoll?

Infopoll offers a user-friendly online survey platform that enables individuals to create professional questionnaires with ease, gather instant feedback, and glean valuable business insights from clients, colleagues, and employees, all while creating tailored reports that are accessible anytime and anywhere. Infopoll Server distinguishes itself as a groundbreaking internet-based survey solution, acclaimed for being the most sophisticated option for collecting, analyzing, and sharing business intelligence across an organization for essential applications. This powerful engine, known as Infopoll Server 8.0, ensures top-notch security and control over the real-time collection of data, its analysis, and the communication of results, making it an indispensable tool for businesses. Compatible with both Windows and Linux, it significantly improves the setup, management, and processing of surveys, providing on-demand insights to facilitate strategic decision-making. Whether executing a straightforward poll or an extensive survey, Infopoll's cutting-edge features guarantee effective fulfillment of your research objectives, allowing you to adapt to various needs with confidence. Additionally, the platform's versatility makes it suitable for organizations of all sizes, enhancing its appeal in a competitive landscape.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$10 per month
Free Trial Offered?

Pricing Information

$49 one-time payment

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Nextiva

Date Founded

2008

Company Location

United States

Company Website

www.nextiva.com/products/customer-survey-software.html

Company Facts

Organization Name

InfoPoll

Date Founded

1995

Company Location

Canada

Company Website

www.infopoll.com

Categories and Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Feedback Collection
Survey Management

Employee Engagement

Feedback Management
Performance Management
Pulse Surveys

Employee Survey

Not specified

Market Research

Sample Management
Survey Management

Polling

Data Analysis Tools
Email Distribution
Feedback Collection
Live Results Tracking
Multiple Question Types
Online Polling
Skip Logic
Supports Audio / Images / Video

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing

Categories and Features

Employee Survey

Not specified

Survey

Custom Survey URLs
Email Marketing
Question Branching
Question Library

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